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How Do I Stop Mbna Phoning?

Since I put in my CCA I have been tortured, at least 4 calls per day. I have told them "I am not going to discuss anything over the telephone, anything you wish to say put it in writing, do not phone again" That lasted until the next day when some guy who sounded like he was from the depth of the Ganges phoned. I said look do not phone again go away, if you phone again I will report you for harrasment. Didn't matter a damn, the phone went again a few hours later.

Any advice appreciated

Comments

  • eira
    eira Posts: 611 Forumite
    Use an answer machine to filter calls -either your own or the free service offered by most suppliers
    Write to the company and make it clear that you have catalogued the calls-time/duration/dates etc and that all further communication MUST be made in writing.Any further calls will constitute harrassment.
    Change your number/get a block on the phone
  • Merlot
    Merlot Posts: 1,890 Forumite
    change your phone number, its usually free.

    Otherwise write a letter and send by Recorded Delivery to MBNA stating all communication in writing only.

    HTH.

    Merlot.x.
    "Wisdom doesn't automatically come with old age. Nothing does, except wrinkles. It's true, some wines improve with age. But only if the grapes were good in the first place." — Abigail Van Buren
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