need full adress not just email is it possible

natashacadfael

I ( in brief i have bought a playhouse paid by debit not credit card and i have no money and no playhouse only an email addy to ask for refund from and they are not answering ) I will now have to take legal action to recover my money but i really would like to know abit more then the email addy.Is there a way i can find this out
all help welcomed please as this is a lot of money for me to loose.
refunds@atlas-gadgets-innovations.co.uk is the email address i have been given which was very similar to the companies email addy the site in question was
everystep.co.uk
thankyou wendy

rushnowt

Hiya Wendy, sorry to hear about your trouble i've just had a look on the site and this is the message that it is displaying at the moment

Store Closed

Due to illness and financial circumstances we have Temporarily ceased trading. Please contact your credit card company for a refund if you have purchased by credit card. All customers will be contacted in due course and refunds made where applicable. If you have paid for a product on the internet over the past 21 days please email : refunds@atlas-gadgets-innovations.co.uk
Many Thanks

Obviously it doesn't look very good, how long ago did you order, and how long since you requested goods or refund .. is it past the 21 days etc. If your not happy I would contact trading standards and see if they can give you any advice with an address etc, they may be able to assist. I guess until you have more details on them there isnt a great deal you can do at the moment, but dont give up hope, you just never know they might come good for you. I'm sure there are better qualified mse's that will be able to give you more advice, but if i think of anything else i'll get back to you.

Good luck x

GuinnessGirl_2

Not looking terribly promising I am afraid

Domain Name:
everystep.co.uk

Registrant:
Duke Orry

Registrant's Address:

THE REGISTRANT IS AN INDIVIDUAL WHO HAS ELECTED TO
HAVE THEIR ADDRESS OMITTED FROM THE WHOIS DATABASE

Registrant's Agent:
Premier PC Limited t/a UKSubnet [Tag = UKSUBNET]
URL: http://www.uksubnet.net

Relevant Dates:
Registered on: 30-Jan-2004
Renewal Date: 30-Jan-2006
Last updated: 17-Feb-2004

Registration Status:
Registered until renewal date.

Name servers listed in order:
ns1.uksubnet.net 194.164.103.76
ns2.uksubnet.net 194.164.103.77

WHOIS database last updated at 21:45:01 31-Oct-2004

--
(c) Nominet UK 1996 - 2004

For further information and terms of use please see http://www.nic.uk/whois
Nominet reserves the right to withhold access to this service at any time.

same with the other one:
Domain Name:
atlas-gadgets-innovations.co.uk

Registrant:
Duke Orry

Registrant's Address:

THE REGISTRANT IS AN INDIVIDUAL WHO HAS ELECTED TO
HAVE THEIR ADDRESS OMITTED FROM THE WHOIS DATABASE

Registrant's Agent:
Fasthosts Internet Limited [Tag = FASTHOSTS]
URL: http://www.fasthosts.co.uk

Relevant Dates:
Registered on: 10-Aug-2003
Renewal Date: 10-Aug-2005

Registration Status:
Registered until renewal date.

Name servers listed in order:
ns1.livedns.co.uk 213.171.192.250
ns2.livedns.co.uk 213.171.193.250

WHOIS database last updated at 21:45:01 31-Oct-2004

--
(c) Nominet UK 1996 - 2004

For further information and terms of use please see http://www.nic.uk/whois
Nominet reserves the right to withhold access to this service at any time.
Perhaps try contacting the agents (fast host or subnet) and see if they can divulge any info (unlikely though)

System

It looks like it is a Mr Duke Orry that you need to speak to.

http://order.internic.co.uk/index.php?funct=whois&domain=atlas-gadgets-innovations&tld=co.uk

http://order.internic.co.uk/index.php?funct=whois&domain=everystep&tld=co.uk

Seems like an abuse of the " THE REGISTRANT IS AN INDIVIDUAL WHO HAS ELECTED TO HAVE THEIR ADDRESS OMITTED FROM THE WHOIS DATABASE"

System

The website also bears more than a passing similarity to http://www.gadgets-r-us.com/

System

The website also bears more than a passing similarity to http://www.gadgets-r-us.com/

And checking http://precow.tucows.com/cgi-bin/whois.cgi

Gives you:

Whois info for, gadgets-r-us.com:
Registrant:
Atlas Gadgets & Innovation
Units 20 & 21, Imex Business Park
Ormonde Street
Fenton
Stoke-on-Trent, Staffordshire ST4 3NP
GB

Domain name: GADGETS-R-US.COM

Administrative Contact:
Eaton, Lyndon lyndon.eaton@premierpc.co.uk
Lonsdale Chambers
Lonsdale Street
Stoke
Stoke-on-Trent, Staffordshire ST4 4BT
UK
+44.1782748798 Fax: +44.1782748797

Technical Contact:
Eaton, Lyndon lyndon.eaton@premierpc.co.uk
Lonsdale Chambers
Lonsdale Street
Stoke
Stoke-on-Trent, Staffordshire ST4 4BT
UK
+44.1782748798 Fax: +44.1782748797



Registration Service Provider:
UKsubnet, domains@uksubnet.co.uk
01782 747192
http://www.uksubnet.net
This company may be contacted for domain DNS/Nameserver changes, and
general domain/internet support questions.


Registrar of Record: TUCOWS, INC.
Record last updated on 13-Feb-2004.
Record expires on 29-Apr-2005.
Record created on 29-Apr-2002.

Domain servers in listed order:
NS1.UKSUBNET.NET 194.164.103.76
NS2.UKSUBNET.NET 194.164.103.77


Domain status:
ACTIVE

GuinnessGirl_2

By George I think you have got it! Good spot.

derrick

If your debit card has the Visa sign on it you could have a claim on your bank, something called "chargeback"
Check this link

http://news.bbc.co.uk/1/hi/programmes/working_lunch/3957903.stm

natashacadfael

Thankyou all so much i will print it all out and post to trading standards as i am in contact with them i will speak to my bank about the chargeback aswell
probably will not see my money again but i will give it a good try
wendy

ohreally

I have a residential address for Mr Orry post code ST4. I'm not putting it up on a public board, however if you need it pm me.It took all of 10 seconds to find  ;) It would appear that he is also running a bussiness which is likely to view his other interests with a dim view if anything financially untoward is going on.His residential address and bussiness address are the same.

Tony_H_3

I have a residential address for Mr Orry post code ST4. I'm not putting it up on a public board, however if you need it pm me.It took all of 10 seconds to find  ;) It would appear that he is also running a bussiness which is likely to view his other interests with a dim view if anything financially untoward is going on.His residential address and bussiness address are the same.

Mmmmm I see what you mean, let's hope there not one & the same Mr Orry :-/