Black Horse

manfromthepru

I recently consolodated my debts and one of them was with Black Horse for Double Glazing ($5880). When I called for my settlement figure after paying nearly £2500 over 21 months my original loan had actually increased by 8p.
I have settled but I now have a complaint in with them for mis-selling as the salesman said the total for credit was $7980 but is cheaper if paid back earlier. Their paperwork confirms the total of £7980 but the total repayable over the length of the term is actually over £13500. It seems obvious to me now that the $7980 is the amount of interest however the way it was worded by the salesman and the way they design the paperwork is misleading. I have had one reply along the lines of tough you should have read the paperwork and you did not excercise your right to cancel within 5 days.

I was wondering if anyone else has or had a similar loan with them and if they complained how they handled the complaint. I will post back how things go but would like some background info before I take this all the way to the top and the FOS/FSA..like thier adverts i'm in this for the journey and will not be palmed off.

CLAPTON

when did you take out the loan
what does the contract say the APR is
did you take out PPI

and what was the monthly payment
and how long was the loan over