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Advice regarding mortgage complaint Natwest

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  • Chuzzle
    Chuzzle Posts: 625 Forumite
    Part of the Furniture Combo Breaker
    Just thought I'd let you all know that this morning I got a phone call from the Mortgage Advisor's Boss and he apologised for the problems we had had. He has spoken to the Advisor and the advisor admitted that he hadn't kept us as up to date with things as maybe he should have done. The Boss had looked into our application and has told me that there is nothing they can do for us. I accepted the apology and also let them know that we have found a mortgage elsewhere (ABBEY).

    How long did it take to get this? Thank goodness its all over.
    Banana Lovers
    Buy your bananas in bunches of 5 on Sunday. Then arrange them in order of ripeness and write a day of the week on each banana in felt pen, Monday on the ripest, Friday on the greenest to save time making those decisions on a hectic weekday morning
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