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Barclaycard Full & Final

Hi
Has anyone had any experience offering full and final settlements? Just wondering as am planning to remortgage, I owe them approx 5k but DMP person send she thought (it wasn't her dept) that they usually insist on full payment.

Just wondered if anyone knew?

Regards
Pippa
Looking for solutions and hoping for a miracle!

Comments

  • mcjordi
    mcjordi Posts: 4,238 Forumite
    Part of the Furniture Combo Breaker
    they said to me its not there policy to accpet less than the full balance can keep trying though they may settle for less
    Sealed pot challenger # 10
    1v100 £15/300
  • maddysaver
    maddysaver Posts: 70 Forumite
    I'm also trying to get them to accept a F&F settlement. I've offered 35% in a letter (which they ignored). I then had a letter after a few weeks (and bearing in mind in the meantime, I CCAed them and they don't have a valid CCA) offering me a settlement of about 90% of the total. I phoned them to try and barter but got an Indian Call Centre employee who was useless and didn't even know what a consumer credit agreement was! He was programmed to only accept the 90% offered in their letter so I said 'oh well I guess you'll get nothing as you have no CCA then'
    I figure they are up for negotiation but by letter not by phone; I'm not in a position to up my monthly payments on my DMP but I do have a one-off lump sum to split between creditors. I'm biding my time with them; they are getting no more payments on the DMP due to the dispute with the CCA so I think they'll see reason eventually.

    I would start low and be prepared to negotiate if I were you... HTH
  • ~Beanie~
    ~Beanie~ Posts: 3,043 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    They accepted 50% off me although this was bout 6 years ago so their policy may have changed now.
    :p
  • maddysaver
    maddysaver Posts: 70 Forumite
    ~Beanie~ wrote: »
    They accepted 50% off me although this was bout 6 years ago so their policy may have changed now.

    That's useful thanks Beanie - that's kind of what I was aiming for with them... we'll see!
  • Yeah looks like they make have changed their policy. Just curious stage at the moment
    Looking for solutions and hoping for a miracle!
  • andyauk
    andyauk Posts: 33 Forumite
    They have accepted 70% of the outstanding balance from me in full and final settlement last month
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