Lidl electrical items - returning under guarantee?

philatio

I have a Lidl Lervia paper shredder which I've had for about 8 months I reckon. Today it's just died a death.

Now having a search on here a few posts mentioned them having a 3 year guarantee.
I can probably find the receipt somewhere but haven't got the box it came in or any other packaging.

What do I do?
Has anyone any experience of returning items to Lidl under guarantee like this? Do I just take the naked shredder and receipt back to the local Lidl and plonk it on the till ?? Will I get a refund or do they send them for repair?

buckrogers

hi
i bought a steam iorn'£49.99' in aldi's, which was 11months old before it broke, had no box just the receipt, i rang up the number on web site, and was told to bring it to the shop for refund,

try there number below and you will find out what they will do, hope it helps

Lidl number
Help and Service
0870 444 1234

Bettingmad

I have had replacements to two electrical items that I have bought from Lidl ( Shredder & Dvd player) and it could'nt have been easier. I always keep my receipts and I just rang the number provided in the handbooks and send them the proof of purchase and they send a replacement out with no quibbles. You don't even have to send the old one back,

derrick

buckrogers wrote: »

hi
i bought a steam iorn'£49.99' in aldi's, which was 11months old before it broke, had no box just the receipt, i rang up the number on web site, and was told to bring it to the shop for refund,

try there number below and you will find out what they will do, hope it helps

Lidl number
Help and Service
[strike]0870 444 1234[/strike]

020 9711122