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£18 Huggies Vouchers

Hi all

I just thought that this might interest some of you - My daughter had gel crystals on her bottom after id started using huggies, so I rang the helpline no on the pack to ask if it was safe stuff they used in them etc...it was, but they apologised for it happening and said they'd send some 'compensation' - 3 days later 3 X £6 vouchers off huggies have arrived in the post.

cheers

Clanger1

Comments

  • clanger1 wrote:
    Hi all

    I just thought that this might interest some of you - My daughter had gel crystals on her bottom after id started using huggies, so I rang the helpline no on the pack to ask if it was safe stuff they used in them etc...it was, but they apologised for it happening and said they'd send some 'compensation' - 3 days later 3 X £6 vouchers off huggies have arrived in the post.

    cheers

    Clanger1

    whats the helpline phone number?
  • BWZN93
    BWZN93 Posts: 2,182 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I hope that people arent intentionally trying to rip the company off - If it is a valid complaint and you actually use the product then by all means go ahead - But I dont think this kind of post is helpful - is it this kind of behaviour that makes companies not want to give vouchers to anyone, so we all lose in the long run.

    Either compliment the company and be cheeky with a voucher request, or a legitimate complaint only!

    Jo xx
    #KiamaHouse
  • clanger1
    clanger1 Posts: 67 Forumite
    Im only saying it might be helpful if it's happened to others. - Not advising anyone to rip off anyone. I didnt expect to be critisised for trying to help.
  • wirm
    wirm Posts: 5,272 Forumite
    1,000 Posts Combo Breaker
    I don't think it was you anyone was critising clanger1! :)
  • jockettuk
    jockettuk Posts: 5,809 Forumite
    clanger1 wrote:
    Im only saying it might be helpful if it's happened to others. - Not advising anyone to rip off anyone. I didnt expect to be critisised for trying to help.
    dont think they were having a go at you just pointing out some will take advantage and ruin it for others..
    Those we love don't go away,They walk beside us every day,Unseen, unheard, but always near,
    Still loved, still missed and very dear
    Our thoughts are ever with you,Though you have passed away.And those who loved you dearly,
    Are thinking of you today.
  • savingsgirl
    savingsgirl Posts: 8,227 Forumite
    I agree. When I read this thread it made me think because I have had the same thing happen to my daughter with Huggies but I thought it would be pointless to ring up as loads of people would have done. It was a very useful post though - I will be complaining in future! Thanks Clanger
    Auntie Savingsgirl 24/9/06 :j
  • wirm
    wirm Posts: 5,272 Forumite
    1,000 Posts Combo Breaker
    It really does pay to complain! :)
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