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Defaults

Hi. Out of curiosity I obtained a credit check from Experian only to reveal i have a default from O2 phone company. Yes many years ago i had a contract phone and I paid my bill regularly online so where has this come from? I checked back on my bank statements to my surprise I couldn`t find evidence it had ever come out of my account but I remember always paying online!
What should I do? After all these years contact them? or leave it? Defaults drop off don`t they? Its been about 4 years now since I had a contract phone. Any advice? I want this gone from my credit rating!
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