Termination of Contract - Disability Act

CFC

Hi stebiz, I think you have to rethink your approach because you are causing yourself a lot of stress and you may have a similar cycle with your next employer.

You have chosen to work family friendly hours and your employers have indicated that due to business need they can only promote people who are available to work some unsocial hours.

To dwell on how unfair it is that you can't work decent hours and be promoted is a sure path to wreckage. You've made your choice for good reasons, and the price is that you don't get promoted.

Length of service in call centres is certainly valued if the employee is good; but it is not valued in the sense that a monetary value is attached to it, nor that you necessarily are able to fit into an off phones role, should they have one available. Call centres are a special place; reasonable expectancy is that employees will continue the job for around 2 -2.5 years on average before they 'burn out' with the repetition of the work. They are also remarkably flat in terms of structure and career opportunities are often limited to those who can be ultra flexible in terms of shift patterns. It's just the nature of the beast. Often employees get frustrated because they unconsciously believe that if they do 'a good job' that the consequences of that will be promotion; however the job at a promoted level is different to the job at 'the coal face' and the skills required are not necessarily the same. Call centres also do not promote on length of service/seniority/product knowledge, unlike some other industries.

It may well be that if you had chosen to work some unsocial hours you would be right at the top of the ladder now; or it may not. Either way you made your decision for the very best of reasons, and it's no good letting the consequences eat at you. There are more important things in life than work, and a good number of childless people who'd snatch your hand off to trade places with you

stebiz

Just an update. I got offered a few months pay if we could agree mutual termination. This I accepted and now work self employed which I get a lot of satisfaction from.

Stebiz

zzzLazyDaisy

Mistyang wrote: »

Hi Stebiz
no it does not seem fair, 1 months pay for 8 years service, after all they played a big part in you being incapable for work.

I am having immense problems myself with work after being off with stress for 8 weeks !!!!!!!!!

hugs Mistyang

You are entitled to one week's pay for each completed full year of service.

Eight years' service = 8 weeks notice pay.

CFC

stebiz wrote: »

Just an update. I got offered a few months pay if we could agree mutual termination. This I accepted and now work self employed which I get a lot of satisfaction from.

Stebiz

I'm really pleased to hear it's all worked out very well for you.

zzzLazyDaisy

stebiz wrote: »

Just an update. I got offered a few months pay if we could agree mutual termination. This I accepted and now work self employed which I get a lot of satisfaction from.

Stebiz

Do you mean you are working for the same company in a self-employed capacity? Or that you have gone out on your own, and are providing work/service for various clients/customers? The only reason I ask is that if it is the former, the inland revenue will class you as an employee of the company

stebiz

zzzLazyDaisy wrote: »

Do you mean you are working for the same company in a self-employed capacity? Or that you have gone out on your own, and are providing work/service for various clients/customers? The only reason I ask is that if it is the former, the inland revenue will class you as an employee of the company

Hi,

No I receive no money or no work from the company now. I am independent and they have absolutely no influence on the work I do - Thank God

Stebiz