We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Prudential problems

Anyone else had difficulties getting a maturity value or claim forms from the Pru ? They have been fobbing me off for a month or more now with less than 3 weeks left before my endowment matures.
I am still waiting for the claim forms to arrive even though I have been promised the paperwork for weeks, doesn't seem very professional to me and I will certainly not be reinvesting in them for that same reason !!!

Comments

  • dunstonh
    dunstonh Posts: 120,187 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    never had any problems with pru at all.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Dick_here
    Dick_here Posts: 1,605 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Won't the cheque be issued automatically ? I'm surprised to hear that you have to fill out a claims form first to get the money for a maturity.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • pennine
    pennine Posts: 83 Forumite
    Part of the Furniture Combo Breaker
    Apparently a claim pack is sent out that gives you the choice whether or not to have the cheque or re invest with them. Not really sure what is in the pack exactly as I have not had mine. I had a letter about 6 months ago telling me that I will recieve this info 4 to 6 weeks before maturity but I have had nothing from them apart from empty promises :confused: .
  • pennine
    pennine Posts: 83 Forumite
    Part of the Furniture Combo Breaker
    Latest I had was that the pack would definately be with me by the 13th, no show as yet, am I on my own with this problem as the Pru claim to have had a problem with their computers so somebody else must be having this also ?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.