Coin sorter broken no receipt

amandathepanda

Went back to Argos yesterday to return a coin sorter as it wasn't working , only bought it 6 weeks ago. We can't find the receipt and paid by cash. The assistant said that they wouldn't replace it as the item is not exclusive to them, and we could have bought it from somewhere else. I don't want my money back, I just want another one. Does anyone know where I stand, Thanks.

Sid_Harper

Why in Grabbit?:rolleyes:

keith99_2

Sid_Harper wrote: »

Why in Grabbit?:rolleyes:

Yawn, here we go again.

amandathepanda

Sid_Harper wrote: »

Why in Grabbit?:rolleyes:

So sorry to irritate you, I thought it said Argos Board, and my thread was about Argos, please advise me what thread it should have been on and I will remember not to commit such a horrendous crime in future;)

crazyloon_2

amandathepanda wrote: »

Went back to Argos yesterday to return a coin sorter as it wasn't working , only bought it 6 weeks ago. We can't find the receipt and paid by cash. The assistant said that they wouldn't replace it as the item is not exclusive to them, and we could have bought it from somewhere else. I don't want my money back, I just want another one. Does anyone know where I stand, Thanks.

just tell them exactly when you purchased the item ( ie lunchtime 2nd feb) and they can look it up on thier sales history thus providing POP an you can get your exchange;)
hth

djb215

crazyloon wrote: »

just tell them exactly when you purchased the item ( ie lunchtime 2nd feb) and they can look it up on thier sales history thus providing POP an you can get your exchange;)
hth

Just to support this, you need to go to the store you purchased it from and give them the EXACT date and a good estimate of what time you purchased the item.

Unfortunately for you, the customer service advisor who served you is correct, Argos needs to identify it was bought from them and that you haven't bought it from somewhere else.

Do you have ANY proof of purchase at all? The box with the catalogue number???

kentc81

is this what you bought ?

http://www.argos.co.uk/webapp/wcs/stores/servlet/Search?storeId=10001&catalogId=1500001001&langId=-1&searchTerms=COIN+SORTER

why would you waste your money on this? sorry not being helpful at all :rolleyes:

Baltar

Got a bank statement with the time and date on it?

Simon_Wallace

I hope no-one suggests you buy a new one then put the old one in the new box and take it back with the receipt and get a refund.

That would be dishonest.

But given you did genuinely buy it at Argos and it is genuinely broken I think Karma would give you an easy ride on that one.

Cheers
Simon

bigelvis

Simon_Wallace wrote: »

I hope no-one suggests you buy a new one then put the old one in the new box and take it back with the receipt and get a refund.

That would be dishonest.

But given you did genuinely buy it at Argos and it is genuinely broken I think Karma would give you an easy ride on that one.

Cheers
Simon

Wouldnt be forst time iv done that, mixer taps from aldi 3 years old 5 year guarantee but lost reciept, came in store bought new ones kept old one 6 month and got refund with new reciept heh heh, obviously this should not be done and i am not condoning my actions lol