HELP - My Mum's Computer!

Toxteth_OGrady

If it wont even boot into Windows Safe Mode and you haven't changed any software it's likely to be a hardware problem.

Take a look at the suggestions I posted here.

:cool:

TOG

mparter

Try removing the memory and CPU and resetting them. Memory first as it's usually the easiest to remove and put back in.

statman

Sorry missed the last 2 posts last night. I will give these 2 a go.
Thanks

statman

went for the using another xp cd to boot from - it worked but now it wants to register it as a new installation and I only have 30 days to overcome this.
I have emailed the company we bought the machine from but i don't hold out much hope.
So my Mum can now play her card games on the system but does anybody know what I do to avoid further trouble in 30 days?
A holiday maybe?

hudo1968

Try not to be so Kack handed next time, your poor Mum must be lost without it.


Regards


Steve

Debt_Free_Chick

What PC do you have? If you had no disc, then there should be a recovery option somewhere. Where discs are not supplied, there's often a hidden partition which contains the OS and a method of "recovering" a corrupt system.

Depends on the PC and who supplied it.

pchelpman

statman wrote:

went for the using another xp cd to boot from - it worked but now it wants to register it as a new installation and I only have 30 days to overcome this.
I have emailed the company we bought the machine from but i don't hold out much hope.
So my Mum can now play her card games on the system but does anybody know what I do to avoid further trouble in 30 days?
A holiday maybe?

That "other XP" disk hopefully came with the ID key.

If NOT then download belarc here....

http://www.belarc.com/free_download.html

...and run it. Belarc will create a "profile" of the PC as it stands now .... lists all hardware and software AND reveals all access/key codes for you.

Once you have that you should be able to call Microsoft's activtion/registration line (freephone number, I believe), they will ask you some security details then give you the registration code.

If the PC is a mass make like Dell the tower/case should also have a sticker on it with a security code. That security number will probably be needed too.

Explain to MS (if they ask) that this is a reinstall following a system crash/disk reformat.

Hope this works.

I have reinstalled my XP on a few occassions and MS were no trouble giving me a registration code.

redux

Err, why did the thread get bumped after 5 months?

Hope it's sorted out by now