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Question about a creditor/ debt agency

loobyloo1980
Posts: 587 Forumite
I was in an arrangement to pay a debt agency in respect of a debt to carphone warehouse of about £350.
I had a letter from them when I got back off honeymoon to say that they had handed the case back to carphone warehouse and not to make anymore payments to themselves. Unfortunately, as I had been out of the country, 3 weekly payments had already been made before I got the letter, but after the date of the letter. They also told me to contact carphone warehouse direct to make further arrangements to repay. i do not have a clue how to go about contacting them.
So, I wrote to the debt agency and asked them to return the £15 to me I had paid since they closed the account or to pass it on to Carphone warehouse to pay off the debt. I also asked them to supply me with the contact details for carphone warehouse so that i can make arrangements with them. I have had no reply after a month.
What should I do? Contact them again? Or wait for Carphone Warehouse to contact me? Presumably if the case has been passed back to them they will have my details to contact me. I also want to know where I stand with the £15, I know its not a fortune, but every little helps.
Thanks
I had a letter from them when I got back off honeymoon to say that they had handed the case back to carphone warehouse and not to make anymore payments to themselves. Unfortunately, as I had been out of the country, 3 weekly payments had already been made before I got the letter, but after the date of the letter. They also told me to contact carphone warehouse direct to make further arrangements to repay. i do not have a clue how to go about contacting them.
So, I wrote to the debt agency and asked them to return the £15 to me I had paid since they closed the account or to pass it on to Carphone warehouse to pay off the debt. I also asked them to supply me with the contact details for carphone warehouse so that i can make arrangements with them. I have had no reply after a month.
What should I do? Contact them again? Or wait for Carphone Warehouse to contact me? Presumably if the case has been passed back to them they will have my details to contact me. I also want to know where I stand with the £15, I know its not a fortune, but every little helps.
Thanks
Official DFW Nerd #148 
Debt level @ highest (May 2004): £15000 :eek: Debt level @ August 2006: £9591.53
Lightbulb moment May 2006 :idea:

Debt level @ highest (May 2004): £15000 :eek: Debt level @ August 2006: £9591.53
Lightbulb moment May 2006 :idea:
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