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Bensons DVD Box Sets at £5.99 [CLOSED]

13

Comments

  • appleblossom
    appleblossom Posts: 1,946 Forumite
    See the other threads about this offer - one member has already received an email confirming that the items are no longer available and the order has been cancelled without any money being taken - I guess this is Bensons way of getting out of a b**** up!!! I'm looking out for my email now!
  • talksalot81
    talksalot81 Posts: 1,227 Forumite
    Mistakes like these must cause them one hell of a nuisance..... im sure there could be a weeks worth of work lost with the sheer number of orders they will have to cancel and apologise and listen to ranting customers.....

    Big boob on someones part

    Adam
    2 + 2 = 4
    except for the general public when it can mean whatever they want it to.
  • Got my cancellation email through. Glad they were honest and didn't immediately jump on the offensive (unlike eBuyer did a while ago in a similar situation).

    Really did think £5.99 for the Buffy Complete Collection was a bit too good to be true... :(
  • danjaq2004
    danjaq2004 Posts: 361 Forumite
    Also got the same email - ah well, maybe next time!
  • W1zz
    W1zz Posts: 621 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Same here......
    Dear xxxxxxx,

    Thank you once again for your recent order.

    Unfortunately, we are unable to supply the below - we had a temporary
    issue where deleted items became available to purchase.

    Pixar Box Set - Toy Story / Toy Story 2 / A Bug`s Life / Monsters, Inc.
    (Animated) (Box Set) (DVD)
    Catherine Cookson (Box Set) (Twenty-Three Discs) (DVD)
    Sherlock Holmes Catalogue (Box Set) (Twenty-Three Discs) (DVD)
    Carry On (Box Set) (Eighteen Discs) (DVD)
    Star Trek The Next Generation: Seasons 1-7 - Borg Mega Cube (Box Set)
    (DVD, Clock And Collector`s Card) (DVD)
    Friends - Series 10 (Box Set) (Five Discs) (DVD)
    Buffy The Vampire Slayer - Season 1 To 7 (Collector`s Edition Box Set)
    (Thirty Nine Discs) (DVD)

    Please note that any other items are unaffected by this.

    We only charge credit & debit cards on despatch, so your card has not been
    charged for the above.

    Please accept my sincerest apologies for any disappointment caused - we do
    appreciate how frustrating this is.

    Best Regards,

    Ron Benson, and team

    Bensons World, Unit 9 Ironbridge Close, London NW10 0UF
    Telephone: 020 8451 0600 Fax: 020 8459 5162 Online:
    http://www.bensonsworld.co.uk

    It was worth a try...
  • arthurx1234
    arthurx1234 Posts: 421 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    well i got the same e mail as most others did

    As i wasnt 1 of the GREEDY B***GERS that ordered 10+ sets

    i am more than a bit miffed i wonder if us normal people who only ordered 1 or 2 would have got them????? mmmmm :confused:

    Dear Arthur,

    Thank you once again for your recent order.

    Unfortunately, we are unable to supply the below - we had a temporary
    issue where deleted items became available to purchase.

    Catherine Cookson (Box Set) (Twenty-Three Discs) (DVD)
    Sherlock Holmes Catalogue (Box Set) (Twenty-Three Discs) (DVD)

    Please note that any other items are unaffected by this.

    We only charge credit & debit cards on despatch, so your card has not been
    charged for the above.

    Please accept my sincerest apologies for any disappointment caused - we do
    appreciate how frustrating this is.

    Best Regards,

    Ron Benson, and team

    Bensons World, Unit 9 Ironbridge Close, London NW10 0UF
    Telephone: 020 8451 0600 Fax: 020 8459 5162 Online:
    http://www.bensonsworld.co.uk

    Your Ref: 371485
    BREXIT OOPS
  • redfox
    redfox Posts: 15,335 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    there's no need to keep posting the email, guys, as most people will have seen it or received it themselves by now anyway - thanks :)
  • helen21_2
    helen21_2 Posts: 8,092 Forumite
    Had one person only ordered one, they still would not have got them!
    We all knew they were supposed to be deleted items!
    Friends sets gave it away as you can't get them anywhere as they are no longer available, and havn't been for a long time!

    helen21
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Got my cancellation email through. Glad they were honest and didn't immediately jump on the offensive (unlike eBuyer did a while ago in a similar situation).

    Really did think £5.99 for the Buffy Complete Collection was a bit too good to be true... :(
    Sent the following e-mail with tongue firmly in cheek.
    Thank you for your e-mail which unfortunately cancels my order. I understand the item is now deleted. I assume that should the item become available again, I will be able to purchase it at the price you recently accepted.
    Regards
    P. Stapley.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • shanleypink
    shanleypink Posts: 392 Forumite
    100 Posts
    Bummer.....just got in and read my e-mails....cancelled, as expected.... :(
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