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SAINSBURY'S CANCELLED MY ORDER!!!
freccle
Posts: 770 Forumite
I placed an order number with Sainsbury’s yesterday. I paid by credit card (MY credit card, in MY name and my wife waited patiently in.
By 5.30 it hadn’t arrived so I rang customer services, who then put me on to the shop manager to be told that the order had been “blocked”, because of items in it. The items in it were
2x Sainsbury's Pork Shoulder Joint, Boneless, Large - Total Price GBP 5.06
1 x Sainsbury's Beef Roasting Joint, Traditional, Medium approx. 1.4kg - Total Price GBP 9.79
1 x Old Git Wine Gift Pack 75cl - Total Price GBP 6.66
3 x Sainsbury's Sparkling Spring Water 2ltr - Total Price GBP 1.29
1 x Sainsbury's Classic Cola 6 x 330ml - Total Price GBP 1.59
1 x Sainsbury's Vodka 1ltr - Total Price GBP 10.39
1 x Sainsbury's Single Malt Whisky, Irish 70cl - Total Price GBP 12.49
1 x Sainsbury's Digestive Biscuits, Low Price 500g - Total Price GBP 0.31
1 x Sainsburys Yorkshire Puddings x6 132g - Total Price GBP 0.50
1 x Sainsbury's Lamb Shoulder, Boneless, British approx. 734g - Total Price GBP 5.04
1 x Sainsbury's Biere Des Moulins De Flandres Lager 4 x 500ml - Total Price GBP 2.49
1 x Skol Lager 4 x 500ml - Total Price GBP 2.49
1 x Winalot Complete Digestion Plus Dog Food, Chicken, Rice and Vegetable 2.5kg - Total Price GBP 3.18
Since the manger couldn’t or wouldn’t give any more information, I assume the blocked items refer to the alcohol. However, I am 50 years old, my wife is 49 and our daughter is 30 – old enough to buy wines and spirits as I think you will agree.
If they had bothered to do a credit check before similarly dismissing it (without telling me either by email or phone call) they would find that the credit card was issued to me, in my full name at this address. They would also have found out that we own this house (no mortgage) and would also have found out that my credit rating is excellent.
I am most definitely NOT leaving this here. My wife was spoken to most disrespectfully by the manager and was very upset.
>:(
By 5.30 it hadn’t arrived so I rang customer services, who then put me on to the shop manager to be told that the order had been “blocked”, because of items in it. The items in it were
2x Sainsbury's Pork Shoulder Joint, Boneless, Large - Total Price GBP 5.06
1 x Sainsbury's Beef Roasting Joint, Traditional, Medium approx. 1.4kg - Total Price GBP 9.79
1 x Old Git Wine Gift Pack 75cl - Total Price GBP 6.66
3 x Sainsbury's Sparkling Spring Water 2ltr - Total Price GBP 1.29
1 x Sainsbury's Classic Cola 6 x 330ml - Total Price GBP 1.59
1 x Sainsbury's Vodka 1ltr - Total Price GBP 10.39
1 x Sainsbury's Single Malt Whisky, Irish 70cl - Total Price GBP 12.49
1 x Sainsbury's Digestive Biscuits, Low Price 500g - Total Price GBP 0.31
1 x Sainsburys Yorkshire Puddings x6 132g - Total Price GBP 0.50
1 x Sainsbury's Lamb Shoulder, Boneless, British approx. 734g - Total Price GBP 5.04
1 x Sainsbury's Biere Des Moulins De Flandres Lager 4 x 500ml - Total Price GBP 2.49
1 x Skol Lager 4 x 500ml - Total Price GBP 2.49
1 x Winalot Complete Digestion Plus Dog Food, Chicken, Rice and Vegetable 2.5kg - Total Price GBP 3.18
Since the manger couldn’t or wouldn’t give any more information, I assume the blocked items refer to the alcohol. However, I am 50 years old, my wife is 49 and our daughter is 30 – old enough to buy wines and spirits as I think you will agree.
If they had bothered to do a credit check before similarly dismissing it (without telling me either by email or phone call) they would find that the credit card was issued to me, in my full name at this address. They would also have found out that we own this house (no mortgage) and would also have found out that my credit rating is excellent.
I am most definitely NOT leaving this here. My wife was spoken to most disrespectfully by the manager and was very upset.
>:(
There will always be:
A “LIE” in BELIEVE, an “OVER” in LOVER, an “END” in FRIEND, an “US” in TRUST , and an “IF” in LIFE
A “LIE” in BELIEVE, an “OVER” in LOVER, an “END” in FRIEND, an “US” in TRUST , and an “IF” in LIFE
0
Comments
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Did you use any of the Money Off Vouchers listed below?0
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2 - the £10 one and the chocs oneThere will always be:
A “LIE” in BELIEVE, an “OVER” in LOVER, an “END” in FRIEND, an “US” in TRUST , and an “IF” in LIFE0 -
That may be the reason - we've been rumbled - still good while its lasted.
Can't see it anything to do with the booze - cos I don't think you can have a credit card until you are 18 anyway!0 -
last nite i used 3x 10 and 1 free chocs..
i should get it tommrowo lol0 -
The order could have been blocked because you puchased/ will be receiving the alcohol out of licensing hours????
??? ???0 -
Yes true - but why not explain that - I suspect this Manager spotted the vouchers - hence the attitude.0
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Sorry qwer - should have added Welcome to MSE!0
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Waitrose did this to us...we had ordered some organic meat and the packer had decided that it looked dodgy because there were no basic food items.0
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thanks for the welcome
on a side note, I noticed skol lager in the shopping list.. didnt know it still existed... how i did love the advert when i was younger.. :-[ :P0 -
last nite i used 3x 10 and 1 free chocs..
i should get it tommrowo lol
Which three £10 codes are those?This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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