Lost money help

holley

On the 11 Feb I paid £200 cash into my Cahoot current account via the Post Office and they have lost the money I am in debt and the thought of losing this has just about finished me off, what can I do they say they cannot trace it and for the life of me I cannot find the receipt for the £200 I was chatting to the cashier and cannot even remember if she gave me one -someone please help

meyore

Have you been into the Post office and asked them? It should have gone straight into your account via online banking and if it hasn't, they their tills should be £200 up. Hopefully its an honest mistake and they will be able to help you.

carrottopsuk

Do you remember who served you?

holley

Yes I actually know the lady personally I'm off to the Post Office now to ask them fingers crossed!

kizzykizzywizzy

Good luck, I'm always nervous putting money in Lloyds credit point for the same reason, but if you go to the cashiers they always ask you;
Do you want a review?
Do you want a loan?
Do you have a mortgage with us?
Do you use internet/telephone banking?
Do you have home/car insurance?
It drives me mad:mad:

Hope you get it sorted

holley

The post office have a trace of the money going into my cahoot account but cahoot state they have not received it and will not do anything about tracing the money from the post office. I have complained to financial services ombudsman and they are going to write to them so if anyone is thinking to cahoot as a bank dont they are useless this is the 3rd time they have lost my money!

kizzykizzywizzy

I'm glad the post office have a record of it, hopefully FSO will sort this for you
Hope you can change banks too!

Lemon_Tree

glad that the post office have at least been able to prove you paid the money. Banks often lose it and then find it in their suspense account. Usually if you send the a copy of the post office's paperwork they would be able to sort it.
They're not chasing you are they on top of their mistake?

good luck, let us know how you get on

carrottopsuk

Hi Holley

Just wondering how you got on?

**Fingers crossed**