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Reply from BCW in regards to CCA Request....help!
NatashaP
Posts: 115 Forumite
Hi!!
Got a letter from Buchanan Clark and Wells in regards to the CCA request letter I sent to them.
Here's their letter:
Dear Ms Pxxxxxx
I write with regard to your recent communication concerning the above account.
I would advise that we do not hold copy Credit Agreements at this office, as we are not the Creditor. Under the circumstances your postal order for £1.00, is returned herewith.
However, I would advise that I have placed this account on hold and have asked our Client to forward the documents to you directly.
Please do not hesitate to contact us on 08717001542 should you require any further assistance.
What now? I thought they needed a copy of my CCA even if they are not the creditor? They never provided me with a breakdown of what I owe which I also requested in my letter. At least they have put it on hold, which is more than I can say for dh's DCA who have phoned every day requesting full payment since we sent off the CCA request!! :mad:
Got a letter from Buchanan Clark and Wells in regards to the CCA request letter I sent to them.
Here's their letter:
Dear Ms Pxxxxxx
I write with regard to your recent communication concerning the above account.
I would advise that we do not hold copy Credit Agreements at this office, as we are not the Creditor. Under the circumstances your postal order for £1.00, is returned herewith.
However, I would advise that I have placed this account on hold and have asked our Client to forward the documents to you directly.
Please do not hesitate to contact us on 08717001542 should you require any further assistance.
What now? I thought they needed a copy of my CCA even if they are not the creditor? They never provided me with a breakdown of what I owe which I also requested in my letter. At least they have put it on hold, which is more than I can say for dh's DCA who have phoned every day requesting full payment since we sent off the CCA request!! :mad:
LBM - January 2008 ~ debt - [strike]£16,260.00[/strike] £16,90.00 ~ Debt-free date - October 2016! :eek:
Official DFW Nerd Club Member No: 842 ~ Proud to be dealing with my debts!! :cool:
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Comments
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Basically they've put your account on hold until the original creditor sends you a copy of the CCA. So they can't chase you for it until you have it.
Just sit tight and see what happens. Not sure how long it is that they have to provide it.. someone else will be able to tell you that.
Total 'Failed Business' Debt £29,043
Que sera, sera.
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