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Remember to complain (e.g. To aeriel)

grant1wish Posts: 432 Forumite

29 June 2004 at 12:58PM in Shop but don't drop

MY wife recently complained to Aerial because on two seperate occasions a liquid tablet has split in the box.

There customer service dept. said send the box with split tablet and they will refund the box.

However I actually binned the box yesterday by mistake! and therefore we thought that was the end of it.

Today however we received an apology and voucher for £9 worth of Aeriel products.

LBM 12.09.12 - £53K in debt.
DFD - 11.07.2019 (OMG).
New DFD is 28.10.2018 due to paying the absolute maximum.

Thanks to everyone on the DMP forum, and to SC for helping me out of this huge hole.

This discussion has been closed.

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