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Remember to complain (e.g. To aeriel)

grant1wish Posts: 432 Forumite

29 June 2004 at 11:58AM in Shop but don't drop

MY wife recently complained to Aerial because on two seperate occasions a liquid tablet has split in the box.

There customer service dept. said send the box with split tablet and they will refund the box.

However I actually binned the box yesterday by mistake! and therefore we thought that was the end of it.

Today however we received an apology and voucher for £9 worth of Aeriel products.

LBM 12.09.12 - £53K in debt.
DFD - 11.07.2019 (OMG).
New DFD is 28.10.2018 due to paying the absolute maximum.

Thanks to everyone on the DMP forum, and to SC for helping me out of this huge hole.

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Remember to complain (e.g. To aeriel)

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