Nationwide 'aving a laff

Fella

I got a letter this morning from Nationwide. It was a letter informing me that they'd like to inform me about offers, but they couldn't because I'd requested not to be contacted with marketing material.

That has to take the biscuit....I request no marketing material....and they comply - but instead send me spam asking if I'll change my options so that they can send me marketing material.

:rotfl:

It actually amused me more than anything. Perhaps in future there needs to be two checkboxes:

1. May we contact you with marketing offers?
2. May we contact you asking to contact you with marketing offers?




Fella

lolly5648

Did you reply? I am sure I will get the same letter as I asked not to be contacted with marketing offers.

If you ignore the letter will they take that as consent for more to be sent?

Speculator

I got the same letter and it went straight into the shredder.

emmy05

omg thats well rude, too much spam by these ppl, its so annoying what junk mail we get nowadays, and yep, it all heads straight for the shredder here too x

Reestit_Mutton

I'm looking at one of their application forms right now and I was shocked to see that not only is the customer opted in for receipt of spam by default (standard practice with companies these days) but that there is no box to tick to opt out of this - the customer has to physically write in to a specified address to get themselves removed from the marketing list.

That's just disgusting in my view - that said, the product I'm looking at is particularly good so I may just have to accept their cynical marketing techniques as the cost of doing business with them.

RM

emmy05

wonder if theyd like their own mail re-directed back to them, lol pity its not free to have it re-directed, or collect it all up over a yr and send it to them in one go lol x

missile

You could stick it back in the envelope and mark return to sender.

bristolleedsfan

Reestit_Mutton wrote: »

I'm looking at one of their application forms right now and I was shocked to see that not only is the customer opted in for receipt of spam by default (standard practice with companies these days) RM

That practice makes me :mad: as well, if someone doesnt think or realise that they need to opt out of marketing etc then they are automatically opted in. :mad:

Leeds BS dont require application forms to be completed in Branches they merely key in someones details on screen and print off application to be signed, i discovered that in November Leeds BS passed on my phone no to Cornhill Insurance :mad:

When i complained to Leeds BS i was told that on previous account openings i had opted out of marketing, on most recent account opening i hadnt opted out hence my phone no got passed to Cornhill when Leeds BS did a marketing exercise.

The O/P actual Nationwide experience has to be a case of Nationwide being "proud to be different" again, pathetic waste of resources in an age when they amongst others are encouraging people to go "paperless".

morg_monster

i got the same letter. I did note that it said that if you didn't reply, they would assume your preferences had not changed (IE you still don't want to be contacted).

I had an email from HSBC saying basically the same thing last year... I sent them a message pointing out the irony but I think the foreign person who replied didn't understand the humour... oh well!

Now just need to get A&L to stop sending me stuff...