Bought from Comet Clearance.advice please

hollydays

OH bought a high spec washing machine from Comet clearance at a very good price.Normally the appliance would have a 10 year guarentee-whats the situation with Comet clearance?

Constantine

Register the product with the manufacturer. Should be fine, your 10 year warranty is with them anyway, not Comet.

hollydays

Any idea how i do that? There is normaly a card with it isnt there.

Constantine

hollydays wrote: »

Any idea how i do that? There is normaly a card with it isnt there.

Yeah...If you check the the name of the manufacturer on the front of the machine, maybe they have a website?

hollydays

I am just comcerned if Ispoke to them they would say it wasnt covered because it is classed as second hand

dmg24

This got me thinking ...

First I read this:

All products purchased through Comet Clearance auction site come with a full 12 months warranty.

But then I found this:

Can I have a refund on a product I've purchased from the Comet Clearance auction site?

If you are returning a faulty portable product, you should return it to your nearest Comet store, which will arrange for the product to be inspected free of charge. A Comet engineer must inspect large products. Please call 08705 425 425 and select option 3 to arrange this.

Please note: If the product develops a fault that we cannot repair, you will be given a refund of the purchase price. Due to the nature of products offered on the clearance site, exchanges are not available.

A free inspection and repair will be provided for all products that develop a fault, providing it has not been caused by accident, misuse or neglect, within the manufacturer's guarantee period. This does not affect your Statutory Rights.

Therefore I would say that you are covered by the manufacturers guarantee.

hollydays

Thanks-that looks promising.

mcgi6ah2

You are covered by manufacturer. I checkwed with Miele before buying one of their washer dryers. I then bought it and registered it and sent in a copy of my receipt from Comet Clearance. All fine.

blitz

They come with the usual full 12 months warranty.I bought a tumble dryer from their autions a few yrs ago. After a few weeks it started to making a loud grating noise, I cant remember if I rang comet or the manufacture, but whichever it was, they came out & fixed the problem promptly.

hollydays

dmg24 wrote: »

This got me thinking ...

First I read this:



But then I found this:



Therefore I would say that you are covered by the manufacturers guarantee.

Can you just tell me where on the site you found that text please?

hollydays

mcgi6ah2 wrote: »

You are covered by manufacturer. I checkwed with Miele before buying one of their washer dryers. I then bought it and registered it and sent in a copy of my receipt from Comet Clearance. All fine.

Did you buy from the auction site?I have just read the online manufacturers guarantee and it say it excludes items bought at auction.