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Home delivery order - item has been used!
Lear
Posts: 107 Forumite
I ordered a product from Argos which I received today - the box was slightly damaged and had been ripped open. When I looked inside it was obvious
that the product had been used.
Where do I stand with this - can I still return it?
that the product had been used.
Where do I stand with this - can I still return it?
:beer:MANY THANKS TO ALL OPS:beer:
0
Comments
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I would sent it back or ask for 25% or more discount.0
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Phone AD and explain the problem. If a small good (Order starts AD...) they'll ask you to return it to a store or post it back for a refund (inc postage)
If a large good (order number) they'll arrange a driver to come pick it up and bring u a replacement or refund it for you.
Bit poor that it was used, all AD items come direct from warehouse, email customer services and calmly explain the issue and they'll send u a Gift voucher for the hassle :j
Hope this helps!My views and opinions are my own and do not represent those of my employer or any other organisation or individual0
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