I wanna....return an item to Ikea.

aliasojo

Anyone know if an item can be returned to any Ikea store or if it has to be the one it was bought from?

I'm assuming it's ok to return to any store but as we'll have to travel a fair distance I want to check my assumption is actually right.

Getting 'page not found' message on returns policy on Ikea site so can't check there.

Thanks in advance

littlemissfrugal

Ikeas return policy is: return within 90 days, undamaged within it's packaging (30% reduction on refund if the packaging is damaged) and with the reciept...BUT

not all IKEA's stock the whole range, so you're best off ringing them to ask if they stock the item.

E.g. If you're returing an item to Nottingham and they don't stock it, it won't show details on their systems and they cannot re-sell it, so they may not accept it back..the stores choice unfortunately (depends on who the duty manager is and how much you shout!)
If it's notts you're going to ring 0115 9386888

Good luck

aliasojo

Thanks lmf. Stores in question are Edinburgh and Glasgow and I know both stock the item so it should be ok.

m00nie

if you are taking it back due to a fault or something i vaugley remember a thread on here where as ikea will refund you your petrol money for returning the item

aliasojo

Thanks moonie but item hasn't even been opened. (Ended up not being needed.)