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ppi offer
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I think you send them a letter that you will accept without prejudice but you are still insisting on a full refund as you believe you were mis-sold, put in a copy of the original letter, and tell them you'll go to FOS if they dont settle soon, see the other main thread on PPI discussion, look through that as there is loads of advice etc what other people have done so far.Thanks to all the competition posters.0
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