URGENT Did You Buy The TV & PS3 from John Lewis?

Save_Me_3

I feel that this may be in the Wrong place, but it will reach its target audience better here.

Did you take advantage of the Sony 40V3000 40" TV with free PS3 from John Lewis? Did you pay £999 for it? Want £100 back?

It has taken me a lot of running around, but I have just managed to get a £100 refund off of my purchase by using John Lewis' never knowingly undersold policy If you phone the store that you purchased your TV from and ask to speak to the undersales department because you have found out that your purchase was cheaper elsewhere. When you get through to undersales you need to explain that the TV was being sold for £899 INCLUDING the free PS3 at John Lewis Watford on New Years eve, They should then phone up Watford to double check, phone you back and confirm your refund. Do not let them fob you off, it was £899 with the free PS3.

Good luck. :beer:

custardy

nice post

TMRE

Save_Me wrote: »

I feel that this may be in the Wrong place, but it will reach its target audience better here.

Did you take advantage of the Sony 40V3000 40" TV with free PS3 from John Lewis? Did you pay £999 for it? Want £100 back?

It has taken me a lot of running around, but I have just managed to get a £100 refund off of my purchase by using John Lewis' never knowingly undersold policy If you phone the store that you purchased your TV from and ask to speak to the undersales department because you have found out that your purchase was cheaper elsewhere. When you get through to undersales you need to explain that the TV was being sold for £899 INCLUDING the free PS3 at John Lewis Watford on New Years eve, They should then phone up Watford to double check, phone you back and confirm your refund. Do not let them fob you off, it was £899 with the free PS3.

Good luck. :beer:

Won't give us £100 back as they say the offer ended on 24th December:mad:

Save_Me_3

TMRE wrote: »

Won't give us £100 back as they say the offer ended on 24th December:mad:

Never_Knowingly_Undersold wrote:

If you have purchased an item from one of our shops and then find the same item selling for less in any UK shop, we will refund the difference. As we do not wish you to regret buying from us, we allow you up to 28 days from the date of purchase to claim this refund. We meet such claims on the same basis as the price checking done by our shops described above.

I would recommend that you phone up again (you will probably speak to someone different) and try again, it took me a dozen phonecalls and a week to get my refund, but £100 is £100, so all I can say is try try try again.

Sid_Harper

If you have purchased an item from one of our shops and then find the same item selling for less in any UK shop, we will refund the difference. As we do not wish you to regret buying from us, we allow you up to 28 days from the date of purchase to claim this refund. We meet such claims on the same basis as the price checking done by our shops described above. Our promise to you extends beyond the local area to cover any conventional shop in the UK where you find the same item on display at a lower shelf-edge price with the same availability and terms.

EDIT: BEAT ME TO IT!

Timeblast

Success! Called them on Friday, they tried to tell me offer ended on the 24th Dec, told them not possible because I bought from the store on the 30th, so took my details and this morning they called back confirming the refund!

Thanks for the info Save_me :money: