Iceland saying delivered but it hasn’t

Amazeamazeamaze

I had a delivery due on Thursday which said delivered but it wasn’t so we called them up and the people on the phone said no it hadn’t been delivered but always delivered on the website confusing so they said they were send an email to the store to find out what happened. I heard nothing back so we next day and they said exactly the same thing and sent another email to the store we went on. X posted quite and they kept saying DM me which we did and this issue so sent an email to the complaints and they said they’re going to email the store again.

so I’ve got money nor food so what’s the best thing to do? Has anybody else had this issue with Iceland? Not the order?

I can’t understand why has been emailed over and over again back with a solution or an answer just fed up with it all

Boohoo

https://forums.moneysavingexpert.com/discussion/6687982/iceland-saying-delivered-but-it-hasn-t

Your post isn't very easy to follow.

"so I’ve got money nor food" do you mean no money or food from Iceland or you have no money to buy food?

marcia_

https://forums.moneysavingexpert.com/discussion/comment/82179820#Comment_82179820

given the story I assume that Iceland has both the money and the food.