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Rate Switch with Leeds Building Society
Our 2 years fixed deal with Leeds BS is ending in January and my mortgage advisor is starting to look at rates for me. She emailed the other day to say could I speak to Leeds to allow her access as she couldn't check the account as there was a block that needed taking off the account.
They called me from Leeds this morning to say they couldn't take this 'error code' off and for any rate switch I have to go through there in house mortgage advisor which is very frustrating when I want to have my advisor check the whole market. They sent me the rates via email but they are only valid for 2 days.
Has anyone else had this issue? Why won't they just let my account be available to my own Mortgage Advisor.
Comments
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Get your broker to call up? They can speak to their account manager to try and get it resolved.
We dont do a lot with Leeds, but if I found out they were preventing us from doing transfers I would be going mad at them.
I am a Mortgage AdviserYou should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.1
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