E: 16/10 Win a luxurious pet-cation in London (Judged / On air)

Comping_Rich

https://comp.heart.co.uk/ivc-2026/2

Win a luxurious pet-cation in London thanks to inspiring vet care

Our pets are there for many of life’s moments, from greeting us at the door to keeping us company through the ups and downs. They might not be able to tell us when something’s wrong, but they’re always there for us.

We’ve teamed up with inspiring vet care to give you, a guest and your pet the chance to win a five-star pet-cation in London, staying at the luxurious Kimpton Fitzroy hotel. You’ll enjoy an overnight stay, return train travel, breakfast and dinner for two, plus a host of pet-friendly treats and amenities to make your stay extra special.

Pets inspire us in all kinds of ways, big and small. That’s why we want to know your most special moment with your pet, whether they’ve been there when you needed them most, brought your family together or simply made your day a little brighter – we want to hear it!

Tell us below for your chance to win.

Win with inspiring vet care

For your chance to win a five-star pet-cation in London for you, a guest and your pet, including an overnight stay at the Kimpton Fitzroy hotel, return train travel, breakfast and dinner for two, plus pet-friendly treats and amenities, simply tell us below the most special moment you’ve shared with your pet.

Entries close at 23:59 on Friday 16 October 2026.

18+. UK only. T&Cs apply.

IN 500 CHARACTERS OR LESS, TELL US THE MOST SPECIAL MOMENT YOU’VE SHARED WITH YOUR PET

Comping_Rich

https://campaign.heart.co.uk/terms-conditions/b52b8ff3-fba7-489e-bec0-1473b5d8

Inspiring Vet Care on Heart, October 2026 – Specific Rules 

 
1. The Inspiring Vet Care promotion ('Promotion') is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Monday 5th October 2026 to Friday 16th October 2026 on the Heart Network (including Scotland). Global is the Promoter. The 'Promotion Partner' mentioned in these Specific Rules is Inspiring Vet Care and the 'Prize Provider' is NDL and Global. 

2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the 'Promotion Terms and Conditions'). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions. 

 
Details of the Promotion 

3. To enter the Promotion, you must: 

a. Go online to the Promotion entry page at heart.co.uk/win or via the Global Player app by clicking on the Win with Heart tile and register your details; 

b. Tell us, in 500 characters or less, tell us the most special moment you've shared with your pet.

c. Tick the box on the entry page to consent to being brought to air via video call between 4pm to 7pm on Thursday 19th November 2026, which may be filmed and posted to Heart social channels. 

4. Entries will be judged by a panel of judges including one independent judge on the following criteria: a) Inspiration and emotional impact: how uplifting, feel-good and memorable the pet story is, including the positive difference they made to their owner's life; b) Relevance to the question: how clearly and coherently the entry answers the question, with a specific and authentic example; and c) Broadcast suitability: whether the story is appropriate for use on air: clear, engaging, family-friendly and free from offensive, defamatory or sensitive content. 

5. Entries deemed by us to be rude, offensive, defamatory, illegal or condoning dangerous behaviour will be removed from the Promotion. We reserve the right to exclude any entries that we deem detrimental to the welfare of the animal/s mentioned in the entry, at our sole discretion. 

6. Online entry will open at 5:00pm on Monday, 5th October 2026 and close at 11:59pm on Friday, 16th October 2026. Entries received before or after this time will not be included in the Promotion. 

7. Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries or votes that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent. 

8. If we know or suspect you are trying to enter or have entered this Promotion by using more than one phone number or if we know or suspect you are using variations of your name, we reserve the right to disqualify any relevant entry(ies) and exclude you from this Promotion and also permanently exclude you from entering any of our Promotions. 

9. Within 7 days of the closing time of the Promotion, all eligible entries will be entered into a draw. 30 entries will be selected at random and will be reviewed by the judges against the criteria outlined above. One entry will be selected as a winning entry and such winning entrant will be contacted by one of our representatives via email or telephone on the telephone number with which you registered to enter the Promotion. If such winner does not respond within 48 hours from being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner from the original list of 30 entries. That subsequent winner must respond to the notification email within 24 hours of the date on which they are notified, or they will also forfeit the prize. If selected as a winner, you must be available to come to air between 16:00 - 19:00 on Thursday 19th November 2026.

10. If none of the shortlisted 30 entries are deemed to meet the stated criteria, another 30 entries will be drawn at random and one entry will be selected as the winner and contacted as outlined above. 

11. By submitting your entry to this Promotion, you confirm that you have obtained the consent of all individuals that feature in your submission (in the case of children under the age of 18, you have obtained the consent of the child's parent/guardian) and agree to notify us immediately if their consent is withdrawn at any time. 

12. We and the Promotion Partner and the Prize Provider may publish and publicise your submission, name, image, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your and any applicable third party's (for example any one included in the submission/a guest/a travel companion) association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion; subject always to our Privacy Policy and all applicable laws. 

13. In relation to winners (and runners up if applicable), you understand that we and our Promotion Partner may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable in connection with the Promotion, unless you object to your and/or your guest's information being published or made available. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture. 

14. This Promotion is not sponsored, endorsed, administered by or associated with Apple. 

 
Eligibility 

 

15. The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK and at the time of entry. 

16. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion. 

17. Only one name and telephone number may be used by you in relation to this Promotion. The use of multiple names, telephone numbers and/or devices is a breach of our Promotion Terms and Conditions and we reserve the right to disqualify your entry(ies) and you will forfeit your prize should we know or have reason to believe that you attempted to use or did use more than one name, phone number and/or device to enter this Promotion. It is also prohibited for anyone else to enter the Promotion using the same phone number including household members or friends. 

18. Before transferring any winnings to you we reserve the right to request Photo ID (such as your passport or driving licence) and confirmation that the telephone number you entered on belongs to you and proof of your home address (such as a phone bill with your name, address and telephone number on). You agree and understand that should you win a cash prize you may be required to provide these to verify your eligibility. If you fail to provide the requested information and we are unable to verify your eligibility, we reserve the right to withhold any prize from you. 

PRIZE 

19. One winning entrant will receive a 5-star pet-friendly stay in London at the Kimpton Fitzroy Hotel for two people and one pet, comprising: return train travel within mainland UK for 2 people and your pet to London; overnight accommodation at the 5* Kimpton Fitzroy Hotel; breakfast in bed for 2 people and your pet in your room; a selection of hotel amenities and extras including plush pet-bed loaners in your guest room, food, water bowls and mats; door hangers to alert other hotel guests and staff that your cat, dog, or other beloved pet is in the room; dinner for 2 people and your pet in the Fitz Brasserie at the hotel; and £150.00 spending money provided by Global. 

20. The following conditions apply to the prize: a) Travel is subject to availability at the discretion of NDL Travel and excludes bank holidays, Valentine's Day/weekend and school holiday periods, specifically the Christmas holidays, summer holidays, spring and autumn half terms and Easter in the UK. b) The prize includes off peak train travel that will need to be booked with NDL at least 6 weeks before you plan to travel. Off peak refers to travel booked outside of morning and evening commuter periods, this varies depending on the train operator but generally excludes departures between 0600-1000 and 1600-1900. c) You will be staying in a 5* hotel, sharing a double room with en-suite bathroom on a bed and breakfast basis. If you'd prefer a twin room, NDL will do what it can to secure this for you, but it cannot be guaranteed. d) Your dinner is based on 2 adults enjoying a 3-course meal including ½ bottle of house wine per person and one pet enjoying an in-room meal from the pet menu to the total value of £150.00 for 2 people. Please note, not all pets will be catered for, and you may be required to bring your own food depending on your type of pet. The £150.00 spending money referred to in clause 19 is separate from and additional to this dinner allowance. e) All prizes must be claimed and booked by the prize winner within 12 months from the date of NDL's initial correspondence with the winner. f) Pets are accepted at the Hotel’s discretion. The winner must contact the Hotel before booking to discuss any applicable requirements. 

21. We will endeavour to transfer the prize money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion. 

22. You understand that should you win a prize package that is made up of various elements you are required to redeem all aspects of the prize in order to keep the prize. For example, you will not be able to accept the spending money only. If you are unable to accept the prize awarded in full, we reserve the right to withdraw the entire prize package and select another entrant to play or win as applicable. 

23. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, any pet insurance is not included within the prize. 

24. The prize is non-transferable and non-refundable. No cash alternative is available except at our sole discretion. 

25. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion. 

26. For all enquiries in connection with the Promotion please contact our customer support team at  https://global.com/contact/ . 

Data Protection 

27. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) and our Promotion Partner as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes. 

28. By entering a Promotion, any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy, and our Promotion Partner's Privacy Policy. Please ensure you have read and understood our Privacy Policy and our Promotion Partner's Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you permission to provide us and our Promotion Partner with their personal data. 

29. Where necessary to administer the Promotion, we, our Promotion Partner and the prize providers may transfer and process personal data outside of the UK and EEA. Where we do so, we and the Promotion Partner will ensure that the transfer is protected by an appropriate safeguard recognised under applicable data protection laws, such as a finding of adequacy or the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. 

30. You can use your data protection rights, including asking us to delete your personal data by emailing privacy@global.com. We cannot always delete everything immediately. Sometimes we need to keep some of your data for a period, for example to show the Promotion was run fairly, to answer questions from Ofcom or the Advertising Standards Authority, or to deal with a legal claim. Where that applies, we will only keep what we need. If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.