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Problems with Ipsos

Hello; has anyone else been having problems with Ipsos surveys? I've nearly completed a couple; they've then frozen and my only option is to go back to home page which means the survey vanishes from the list available. They get to keep the data but I'm not being credited with the points. I've emailed them but their answer is basically tough and they won't allow me to restart or credit me with any points. I've had £30 worth of vouchers from them so far. Is this their way of weeding people out or gathering data for nothing? Thanks for any insight. Humdinger

Comments

  • House_owner
    House_owner Posts: 275
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Forumite

    I have had to give up totally with Ipsos - they used to be really good and I would get a payout at least once a month from them.

    Then from the beginning of this year, they stopped giving me surveys to do. I deleted my account and then a few weeks later decided to see what would happen if I started up with a new account. Started well with plenty of surveys, but then the same thing happened no more surveys and no where near a pay out level. I won't bother with them again.

  • Gizmo72
    Gizmo72 Posts: 144
    Part of the Furniture 100 Posts Name Dropper Photogenic
    Forumite

    I think the same thing happened with me - they stopped sending me surveys and then cancelled my account because I wasn't doing any surveys.

    "A dog will sit next to you while you work. A cat will sit on the work."
  • Humdinger1
    Humdinger1 Posts: 3,054
    Ninth Anniversary 1,000 Posts Name Dropper
    Forumite

    Thanks @House_owner and @Gizmo72. I'll get to the next payout and see how long it's taken. Their behaviour feels shabby.

  • emsi_b
    emsi_b Posts: 464
    Part of the Furniture 100 Posts Homepage Hero Name Dropper
    Forumite

    I had a dry spell with Ipsos, and also a couple of frozen surveys (which I'd never had with them prior). Left it for a bit, and now I'm inundated with surveys again. Not sure if they do a lot of prescreening before they send surveys out?

    Make £2025 in 2025- £751.88/£2025
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    134/200- bust my craft stash 2025!
    166/200- bust my craft stash 2024! £106.80 spent
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  • Humdinger1
    Humdinger1 Posts: 3,054
    Ninth Anniversary 1,000 Posts Name Dropper
    Forumite

    Thanks @emsi_b; after complaining, I seem to be getting more.

  • MADMEN
    MADMEN Posts: 10
    First Post
    Forumite

    I tried to sign up and never got past filling in my mobile number. They didn't say why it wouldn't accept it so didn't get to try. Anyone else get this issue. Customer service waste of time.

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