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Lowel discount offer advice
Comments
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great thank you
how do i do a sar?0 -
Info here
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You can send one by email, from here:
Make a subject access request | ICO
Or copy and paste the same info into a letter, and send in the post, your choice.
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so is this best to do rather than CCa?
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lt'll give you more information. It should include the CCA, if they've got it.
Since you're not sure when you opened the account, maybe not sure whether they increased the limits, it gives you more information to work with.
If you've have not made a mistake, you've made nothing0 -
I have no idea what the point of asking for a SAR is here.
It gets you a large stack of paper after a month which doesn't move you much further forwards.
Knowing how much you have paid to this debt does not change at all the 70% off decision you have at the moment.
If you want to ask for the CCA, ask for it using the National Debtline template. It will typically take 3-4 months before you can feel sure that Lowell will not be able to find it.
Lowell may have it, or they may have bought the debt under a condition that says the lender will provide the CCA when asked, or it may have been bought without the right to ask for the CCA. A SAR will not give you any of this information about the terms of the purchase; it is commercially confidential and not part of "your personal information" that a SAR covers.
You only need to know about limit increases if you are making an affordability complaint. The template for this asks for the limit information, you do not need it first. If you make an affordability complaint this is going to takes months, which is a good reason to start now.You have been offered a 70% reduction. Your choice now is to accept it or not. It is a decent-ish offer for an 18 month defaulted debt. If the CCA can not be produced, you would not have to pay anything. . It is possible that you could get a refund of over 70% of the balance with an affordability complaint, but it could be nothing, or a lot less.
Either the CCA or affordability complaints will take months to get to a clear answer. At that time the 70% offer may still be available but it may not be, if Lowell are just trying to round up some money quickly now.
I am not saying your decision is easy. I am saying that a SAR wastes a month and probably doesn't help with the decision.1 -
I'm wondering if there's evidence for an affordability claim, if there's a compliant CCA.
If you've have not made a mistake, you've made nothing0 -
thanks all. Some great advice thank you
think I will request CCA and go from there0
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