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Paid for first class, no first class carriages on train

Last night we had first class tickets on the 23.37 Greater Anglia route London Stratford to Manningtree after the Take That concert. When the train arrived it had no first class carriages. It was the type format of train they use for the Stansted express.

We had paid an extra £10 each for the tickets to try to ensure we got seats as it was the last train of the night. How do we put a claim in for the £20 extra we paid.

Make £2026 in 2026
Prolific £231.51, Octopoints £4.60, Tesco Clubcard challenges £38.80, Airtime £10 TCB £225.19, Everup £77.04, Roadkill £1.77,  Zopa CB £30, Misc £10.11,
Total £629.02  31%

Make £2025 in 2025  Total £2241.23/£2025 110.7%
Prolific £1062.50, Octopoints £6.64, TCB £492.05, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £70, Shopmium £53.06, Everup £106.08, Zopa CB £30, Misc survey £10

Make £2024 in 2024 Total £1410 70%
Make £2023 in 2023 Total: £2606.33 128.8%


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