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Prize money from The Sun not arrived

Kipepeo
Kipepeo Posts: 623 Forumite
Part of the Furniture 100 Posts Name Dropper Photogenic
edited 9 June at 7:07PM in Compers chat corner

I won a prize from a puzzle in The Sun last month. The email asked for my bank details and said I would receive the payment within a month. It's been about six weeks now and it's not arrived. I double-checked my details and they were correct.

How soon is too soon to email them about it? And what is the best way to word it without sounding rude/demanding or desperate (lol)?

Comments

  • Haribobo19
    Haribobo19 Posts: 6,386 Ambassador
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper

    I would definitely email them now! Just mention that you were told you had won X amount of cash 6 weeks ago and you are just following up to see if there is any update about when you will receive it 😃

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  • Lizzaa
    Lizzaa Posts: 2 Newbie
    Part of the Furniture First Post

    Did you receive it in the end? I won in August and also haven't received it! And the person who emailed me the original winning email has not replied to my follow-up email :(

  • Kipepeo
    Kipepeo Posts: 623 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic

    I did eventually. It took a few back and forths with the emailer, about 2.5 months after the win. Good luck.

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