CCJ overpayment

krr1

I cant find anywhere appropriate to post this, so please advise.

over 25 years ago, my wife got into some financial difficulties, and ended up with a ccj where she was paying £35/month. This was before I knew her,

Over the years we attempted to understand how much was outstanding, but could never find out,

Recently we concluded it must be paid off and finally (after many hurdles) discovered that it had been paid off over 4 years ago, so we were owed a refund.

We had been forgiving to Barclays as we believe they probably didn't have our current address, phone number nor my wifes married name.

Turns out they had had this all along, but had never bothered to write to her to say the debt was cleared .

Surely this is a scandal ? How can we get compensation and accrued interest ?

Nasqueron

How was she paying - direct debit (a pull) or standing order/manual payments (a push)?

If they were taking a DD then you should complain and yes should get the money back + interest

If you were paying it e.g. via SO, they have no way to stop you sending the money and if you moved and didn't tell them, they would have limited ways to be able to contact you to tell you to stop, especially if the post was being returned as not known

You could try a formal complaint either way but unless it was a DD, I can't see you have a case when you didn't follow up with them to get the balance or chase statements - that doesn't mean they won't pay you something as go away money on top of the refund