The AA. I never got my discount card?

SpikeyKitten

Hi everyone.

I was previously with another breakdown recovery provider. When it came to renewal time about six weeks ago I chose the AA as they had a promotion on. I cant remember exactly but I think it was something like £40 for the year plus a free discount/voucher code/card. M&S or John Lewis, £20 or £40.

So when I joined up I remember it saying somewhere that I would receive my card/code after a short period of time provided I don't cancel my policy in the cooling off period, but I've just realised I never got it. And I can't find any mention or reference to it in my AA documents. It's possible something may have gone to my junk email folder but I can't see anything. And as I can't remember what it was exactly I don't know how to approach contacting them about it.

Has anyone else joined the AA recently and know what I'm talking about or how to find out?

Thanks

flaneurs_lobster

Can you recall if you approached The AA directly or if your application was via one of the cashback or other referral sites?

SpikeyKitten

https://forums.moneysavingexpert.com/discussion/comment/82000563#Comment_82000563

Hi.

I think it was directly via an email offer from them. Though I can't now find the email either.

flaneurs_lobster

I think you are going to have to talk to The AA, although if the offer was via a third party they'll not have details.

Doesn't make it easy, no screenshots of the offer, saved emails or other details

SpikeyKitten

Thanks.

It's annoying. I remember now getting the email and thinking that it was a good offer. I put a reminder on my phone to go back to the email as I was currently too far away from renewal with my then current provider. Which I did when the time came. Now everything seems to have vanished…

SpikeyKitten

There is an email in my junk folder from something like 'love2shop at aa-roadside' regarding a voucher. But that looks mega-scammy.

Edit: I risked clicking on this and I think it's legit. So case closed.