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PayPal

Hi

Does anyone have experience of doing a dmp with PayPal. After I stopped paying my PayPal credit payments my full PayPal account is restricted. Can't withdraw funds or use pay with PayPal at checkouts etc.

Did anyone go through this and get their PayPal (not credit) functionality back or is it gone forever?

Thanks

Bob

Comments

  • Rob5342
    Rob5342 Posts: 3,142
    1,000 Posts Fourth Anniversary Name Dropper
    Forumite

    I had that when I started my dmp with Stepchange and PayPal froze my PayPal account. They had an odd arrangement where my dmp payments got credited to my main PayPal account and then got transferred to my PayPal credit account the next day. I eventually closed the PayPal credit account after winning an affordability complaint, and then PayPal unlocked my main account after I asked them to.

  • sourcrates
    sourcrates Posts: 32,985
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Ambassador
    edited 2 May at 11:01AM

    Give it a little time, PayPal will most likely assign the debt to a collector, usually its Wescott they use, but it can be any collector.

    They will write to you, and you can take it from there.

    Don`t expect this to be a quick process, debt collection can take a very long time to initiate.

    Whether your regular PayPal account remains restricted or not is a matter for them to decide on.

    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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