Tax Return / Gov UK registration without photo ID

ispectra

An elderly relative has been asked by HMRC to complete a tax return for 24/25. She has significant savings with associated interest income. She hasn't had to do a tax return before, but they've sent her a UTR number that she'll need. But first, she'll need to create a Gov UK One login, which requires photo ID, but she doesn't have a passport or driving licence. There's supposed to be a pathway to cater for that isn't there? Something about answering some financial check questions instead? But we can't find that option anywhere on HMRC website. Has anyone managed this situation before?

gt94sss2

Your relative may find it easier to file a paper tax return rather than doing it online.

Jemma01

If I recall correctly, you go through the ID route we wanted users to take, and then if they couldn't when asked for an ID, they get an option to financial questions instead. So you'll get a question that says "which of the following can you provide" and I think there's "I don't have any" or something along these lines, that would take you through another route for the financial questions. Can you try that and update this post?

Dazed_and_C0nfused

This might help

https://www.sign-in.service.gov.uk/about/checking-users-identities/evidence-types#:~:text=Users%20without%20photo%20ID%20can,record%20to%20prove%20their%20identity.

ispectra

Thank you all, @gt94sss2 , @Jemma01 , @Dazed_and_C0nfused With HMRC sending an on-line code we'd completely forgotten about the option to print the Self Assessment form out and fill it out manually. For now that's the route we'll take. Very grateful for each of your comments.