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Co-op App
I added two offers on my co-op app today, £1.00 off shop and also 50p off milk. Later I checked and now both have disappeared. Has anyone noticed this?
Comments
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Presumably you havent bought the two items to have claimed the offer?
Guess you are looking on the Wallet tab? The offers tab will just say you've already chosen your offers for the week but they show on the wallet tab until you redeem them at which point they disappear
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Yes, I added them to my wallet, now nothing is showing on my wallet. They have gone from the offers you can choose. I have now send details to customer service.
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Same here - I selected the £1 off and it has disappeared. I will contact CS later if it does not reappear today.
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I also had those offers in my app earlier today and they've disappeared now.
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com1 -
I've just checked and the same has happened to me!
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You might have already claimed them or they may have expired.
Hello0 -
Hi All, I have just received a response from customer service, they stated the vouchers are on the wallet, however we can't see them. has anyone noticed if this is true?
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Updated, I shopped in co-op today and all the vouchers came off. So 4 pints of milk for 15p.
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I selected the £1 reward this week which did not show in the wallet but was there when I checked my shopping out.
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I had the same a few weeks ago, the £1 reward did come off my shopping, however it was also not showing in my wallet.
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