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Paypal

Trying to help a friend out who has nearly done 6 years post BR

Paypal is showing as closed on all credit reports with the correct satisfied date showing

However

Friend can still log into Paypal - it does say account is limited - but is unable to completely close the account

The reply from Paypal is - we acknowledge the debt was included in your BR but we do not close it internally and will remain open but never chased

Weird thing is - the account is pretty useless and cant be used but does have the current account in the wallet

Anyone had this or are Paypal wrong here ?

Comments

  • ManyWays
    ManyWays Posts: 2,216 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper

    Does the account show a debt owing?

    There is no reason why Paypal HAVE to close an account, but they have to write off the debt.

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