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Time taken to bill a contactless tube journey

lr1277
lr1277 Posts: 2,284 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
edited 12 March at 6:28AM in Public transport & cycling

Last Friday I took the tube from Kings Cross to Hammersmith. I used my contactless credit card at both ends of the journey. The journey has not yet appeared on my credit card's online transaction list.

I have looked on the LU website and it says 3 working days but we seem to be past that.

Do you have any idea/experience how long this billing process takes?

Comments

  • Metrocammell
    Metrocammell Posts: 33 Forumite
    10 Posts

    I find mine normally show the next day.
    You could create an account on the tfl website and put your card details on the account, you can then view all previous journeys made and that should already be showing.

  • MattMattMattUK
    MattMattMattUK Posts: 12,801 Forumite
    10,000 Posts Fifth Anniversary Name Dropper

    Mine usually appears two working days after the journey. So a journey in Monday would show on Wednesday in the card app/online and the TFL website.

  • spenderdave
    spenderdave Posts: 730 Forumite
    Part of the Furniture 500 Posts Name Dropper

    Has it appeared on the TFL contactless site - you need to set up an account and register that card if you have not done so yet. It should show in your recent journeys.

  • lr1277
    lr1277 Posts: 2,284 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    Thanks for the advice and suggestion. Will give creating an account a go.

  • born_again
    born_again Posts: 24,050 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    Card regulations give them 6 months to apply the amount to your bank account.

    Life in the slow lane
  • Nasqueron
    Nasqueron Posts: 11,467 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    The TfL account is useful to have for expense receipts too

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • MyRealNameToo
    MyRealNameToo Posts: 4,141 Forumite
    1,000 Posts Name Dropper

    Were you doing other travel on TFL travel that week (Mon-Sun)? TFL have caps so once you hit the cap nothing else is charged unless you venture into a new zone by Overground or Underground

  • lr1277
    lr1277 Posts: 2,284 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 12 March at 5:45PM

    Maybe. I live in Hertfordhire so took the (Great Northern) train into London on Friday to return on Saturday. When I went to the ticket office to buy the ticket, I was told it was cheaper to use my contactless card than to buy a return ticket. So I did use my card on the outward and return journeys.

    And I used the card for 1 tube journey on the Friday. I did not take the tube on Saturday.

    So I have 2 entries on my online statement. One for £11 something and another for £8 something. I assumed both were for the train journeys and I would be billed separately for the tube journey. But on reviewing my online credit card account, those 2 journeys are listed under Tfl. Also because the journeys were on Friday and Saturday, both transactions were applied to my account on the Monday.

    Is it possible the £11 something bill included the train and tube journeys that day?

    Sorry I didn't put all this in the initial post as I didn't know the billing might be combined because it is the same 'travel company'

  • lr1277
    lr1277 Posts: 2,284 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 12 March at 6:23PM

    Thanks for the tip about logging onto the TfL contactless site. I signed in and registered my credit card.

    On looking up the journeys against my card: The train and tube journeys on the Friday and the train journey on Saturday are all listed.

    Many thanks again. And it is much cheaper than paper tickets and possibly cheaper than Oyster.

  • Nasqueron
    Nasqueron Posts: 11,467 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    it's the same price with oyster but you don't need the minimum top-up where you end up with them holding your money. We had to use oyster for ages as we couldn't submit credit card bills as receipts for spending, once they let you link your CC to your account then it was perfect

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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