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PCP Breach

Edamelvis1
Edamelvis1 Posts: 1 Newbie

My daughter has a PCP agreement with Volkswagen that she has had for 18 months and never missed a payment, its her second agreement with them. Just before Christmas when we were away her ex partner took her car without her permission and was stopped by the police. To cut a long story short the car was impounded and she had to pay to get it released.

She has just received a letter from Volkswagen stating that they want the loan paid in full as she has breached the agreement as they have discovered the car had been seized.

Can they do this and is there anything she can do about it. As I said earlier she has never missed a payment.

Thanks.

Comments

  • Brie
    Brie Posts: 16,501 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    Welcome to the forum.

    Short answer to your question is I don't know. But I think the people on the motoring board might. I'll move your post there to get you some knowledgeable answers hopefully.

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  • born_again
    born_again Posts: 23,239 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    If it's in the T/C then yes.

    Although if she was to speak to them & explain that the car was stolen (Police CRN etc) then it would put the situation in a different light.

    Hopefully she did not say to police it was not stolen & prosecution is in progress for TWOC & no insurance.

    Life in the slow lane
  • chuffinnora
    chuffinnora Posts: 62 Forumite
    10 Posts Name Dropper

    Did her ex actually break into the car to steal it? If so, just seems like any normal car crime and can't see why the PCP would be in breach.

    If the ex had his own set of keys, or easy access to them, maybe thats why they have taken this step. But again if he's broken into her house and took the keys, thats just a normal crime. Could easily happen without the ex.

  • Mildly_Miffed
    Mildly_Miffed Posts: 2,266 Forumite
    1,000 Posts Fourth Anniversary Name Dropper

    I rather suspect there's something missing in one of the re-tellings of this tale…

  • paul_c123
    paul_c123 Posts: 925 Forumite
    Fourth Anniversary 500 Posts Name Dropper

    We would need to see the T&Cs of the finance agreement. What are their grounds for saying there is a breach of the agreement? How did the lease company find out it was impounded (presumably for driving without insurance)?

  • daveyjp
    daveyjp Posts: 14,024 Forumite
    Part of the Furniture 10,000 Posts Name Dropper

    Ask the PCP provider (assume VWFS) to tell you which clauses they are relying on to demand full payment of the debt,

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