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Resolve Call/Cabot Letter
I am currently receiving letters for a historic credit card debt from 2008/9 and the debt balance I do not recognise - It appears it has grossly increased while being passed around.
It then went to court and I represented myself in a local sheriff court in 2015 with the help of a CAB lay representative due to not recognising the balance and inaccuracies/credit card payment protection product being applied for over a year after account closed/defaulted. The debt was also statute barred around this time and from memory when initially defaulted in 2008/9 but this was not applied until 2011 for some reason.
The case was sisted that day in 2015 and Cabot were advised to provide evidence and we heard nothing from them.
The lay representative team at CAB advised I ignore any further letters from them going forwards as they are fishing. I did receive the odd one every couple years after sisted but it was either another agency they passed it to or then back to Cabot. Generic call us letters. No contact made.
I started to receive 'Welcome to your new Cabot account' letters in December 2025 and constantly into January 2026. Emails have been constantly sent also and I have no idea how they managed to get my email.
I am now receiving joint letters from Cabot and Resolve Call advising a representative will be calling in 7 days. It has been over 16 years since the debt was defaulted due to disputing losing my job and affordability and not being able to claim the Credit Card payment protection at the time for respite.
This debt is no longer on any of my credit records and dropped off/statute barred back in 2015/16. I have had zero contact with them since 2015 when sisted. Even prior to that I had zero contact until they took it to court and I represented myself with CAB.
I do not think they are now even aware this was sisted and statute barred. (5 years Scotland)
I have been told to ignore them but just worried about what to do going forward. Do I issue a letter to them? I have good credit standing and have never had any other debt besides this dispute due to the principle of it.
The initial debt I believe from memory was around £1000.00.
Any help and input is greatly appreciated.
Comments
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I think you need advice from experts. If your local CAB has suggested you ignored the new letters and you want to double check that, you could phone National Debtline or use their webchat. They have Scottish debt advisers.
https://nationaldebtline.org/get-help/0 -
Thank You 😊
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Cheers 👍️
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If they started legal action in the five years prior to you receiving a default notice, then the debt cannot be prescribed.
The "cause of action date" is the same in Scotland as the rest of the UK, is that what happened, or have I got that wrong?
If they haven`t produced proof of liability, then you may have a case for enforceability against them.
I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Hi, Thanks for responding,
They tried to take it to court around the same time it was extinguished 2015 (statute barred). It was then sisted and no response from them for years apart from odd fishing letter then kicked off again in December 2025 with new style letters to set up my new 'Cabot Account'. Last letter was from Resolve on Saturday about a field agent call.
I called the National Debt Helpline and they have issued me a link to send limitations letter for Scotland.
They advised this should be enough. Hopefully 👍️
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Be careful who you take advice from, National debtline.org is the genuine free advice service available.
National debt helpline sounds like a debt management company who might not have your best interests at heart.
I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Hi, yeah I went via this link website:
https://nationaldebtline.org/get-help/
Was given by another poster on this forum above. The advisor sent me a link to templates to issue to resolve and gave me a contact to call back if any issues and a reference number. 👍️
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