Compulsory pension scheme transfer being stalled

BusyBee128

I’m trying to transfer my workplace pension into a private scheme, but the process has stalled for several months despite all paperwork being completed. The latest request is the pension's HMRC certificate. The old scheme is stalling. It’s meant to be a compulsory transfer linked to leaving employment because I was there for less than two years, so I’m worried about potential loss of growth and whether rules on reasonable transfer times are being breached. Has anyone successfully escalated a delayed pension transfer, and who actually takes responsibility for progressing it? I've already submitted a complaint to the old pension, asked the new pension for their certificate, which seems like it should not something a client can/should request. At this point I am deliberating cashing out the small pot of under £1000, instead of the transfer, which has a value of £7000. It's been about 6 months since I started the transfer process.

Isthisforreal99

Worried about loss of growth but prepared to 'lose' £6k on cashing out vs transfer? Seems bonkers to me.

Formal complaint then Pensions Ombudsman if no joy.

Dazed_and_C0nfused

https://forums.moneysavingexpert.com/discussion/6655336/compulsory-pension-scheme-transfer-being-stalled

As John McEnroe once said, you cannot be serious!

Marcon

You say the paperwork has been completed, but the formalities haven't. The ceding (old) scheme must satisfy itself that you are transferring to a registered pension scheme, and the HMRC certificate provides that proof. The transfer can't proceed while the ceding scheme still awaits the required confirmation.

Don't understand your comment :

At this point I am deliberating cashing out the small pot of under £1000, instead of the transfer, which has a value of £7000.

You can't be both cashing out and transferring. I wonder if you mean you are taking a refund of your own contributions (and thus missing out on any employer contributions)? If so, there's no need to transfer anywhere. If you are already of an age to access your pension (at least 55), then transferring first and cashing out later would give you a much bigger amount of cash.

Silvertabby

Is this a public sector scheme ? If so, which one?