Fidelity workplace pension (PlanViewer)

AndyTh_2

For Fidelity workplace pension, my employer (not them) going to set it up with our workplace email addresses, but I'd prefer to use my personal email address, as for correspondence and less messing about if future leaving.

Does anyone know if it can be changed after creation?

Albermarle

https://forums.moneysavingexpert.com/discussion/6653083/fidelity-workplace-pension-planviewer

I presume so, as every organisation is going to get requests from time to time to change e mail addresses, phone numbers etc .

squirrelpie

I can't see any system being designed not to allow a change of email address after it's set up, but that's just an opinion.

AndyTh_2

well rather than copilot or google AI overview text trying to make things up, found on https://retirement.fidelity.co.uk/check-and-update-my-contact-details/

After you log in to PlanViewer, you can scroll to the 'Update personal information' tile where you will find the 'Personal information' page. From here, you can click to edit: 

• Telephone Number 
• Mobile Number 
• Personal Email Address 
• Date Selected for Retirement 

home address might not be editable though

RacingDriver

My Fidelity PlanViewer accounts under My Profile has two entries, Personal Email Address (editable) and Work Email Address (non-editable)

Saver73

https://forums.moneysavingexpert.com/discussion/comment/81863943#Comment_81863943

Looks like you answered your own question but glad you have resolved it! 😀

Brie

There has to be a way to add home email addresses - work ones are useless once you've left the firm as many of us do at some point.

DRS1

For quite a lot of websites your user name is an email address. Is that true here? If so and if it is your work email is it possible to change the user name?

LHW99

https://forums.moneysavingexpert.com/discussion/comment/81863944#Comment_81863944

So at least if you edit the personal email to the one you use privately, they will have a way to contact you if you leave the company.

Sometimes there is a way of choosing what details are used to contact you (preferences?)