ACI email

Purplelamp

Happy New Year.

I'm new here, but I love listening to the weekly podcast.

I just received an email from ACI informing me that I will receive a visit at my home because I owe over £500. However, I have not received any prior letters, only this email.

I have a learning difficulty (Dyscalculia), and I am confident that I do not owe any money to them or the entities they collect debts for.

I do not want to contact them, in case I lose myself and get "manipulated" into paying for something, but I also want to avoid a visit or any court proceedings.

Any advice would be appreciated.

fatbelly

Sounds like a scam or at least a speculative communication.

Anything important comes by post. If you get a letter, respond with a prove-it

sourcrates

Look at the domain name the email came from, if its genuine, it will be from "aci.co.uk", if the sender is not recognised, then its most likely a scam.

There are lots of scammers out there, and this sounds like a scam email to me, there is no min level of debt that can require a home visit, if you redact personal information, then repost the email on this thread we can tell you in 5 seconds if its genuine or not simply by the terminology used in it.

fatbelly

ACI are so dodgy even if it came from them, it could well be not your debt