E: 02/02 Win A Luxurious Spa Break Thanks To AO

Comping_Rich

https://comp.heart.co.uk/ao-25/7

2026 is here and we are kicking off the year with positivity and energy; a new year means new goals! AO knows January is all about resetting, recharging and focusing on your wellbeing... so we want you to start the year feeling your best.

We’ve teamed up with AO to give you the chance to win a luxurious spa break for two in the Peak District! The prize includes a two-night stay at Wildhive Callow Hall including breakfast each day, a 60 minute massage each plus a three-course dinner one evening. We’ll also throw in £250 spending money, a Samsung Galaxy watch and a Ninja power blender to kick-start your year!

For your chance to win, enter our competition below.

Win With AO

We’re giving you the chance to win a spa break getaway to kick off the new year!

The prize includes:

• 
  • Two nights accommodation at the 4* Callow Hall Wildhive for two people, including:
    - A 60-minute Signature Massage per person
    - Bike hire
    - Bathrobes and 100 Acres bath products to enjoy during your stay 

  - Breakfast each day

  - Three course dinner for two at the hotel restaurant one evening.

• 
  • £150 travel allowance to the Peak District
• 
  • £250 spending money
• 
  • Samsung Galaxy Watch 8, GPS - 40mm – Graphite
• 
  • Ninja Detect Duo Power Blender Pro

For your chance to win, answer the question below correctly.

Entries close at 23:59 on Monday 2 February 2026.

18+. UK only. T&Cs apply.

To make a fresh smoothie, which gadget would you add fruit to?

• Blender
• Smart Watch
• Earbuds

Comping_Rich

https://campaign.heart.co.uk/terms-conditions/c0c8d91a-b04a-42b0-8355-8d9d7fff

AO Online Promotion on the Heart Network (including Scotland), January 2026 – Specific Rules

1.    The AO Online Promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Monday 5th January 2026 to Monday 2nd February 2026 on the Heart Network (including Scotland). Global is the Promoter. The ‘Promotion Partner’ mentioned in these Specific Rules is AO and the ‘Prize Provider’ is NDL.

2.    IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

Details of the Promotion: 

3.    To enter the Promotion, you must go online to the Promotion entry page which can be accessed atwww.heart.co.uk/digital/win or via the Global Player app by clicking on the Win with the Heart tile, register your details and submit an answer to the multiple-choice question provided. 

4.    Online entry will open at 14:00 on Monday 5th January 2026 and close at 23:59 on Monday 2nd February 2026. Entries received before or after this time will not be included in the Promotion. 

5.    Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries or votes that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent.

6.    If we know or suspect you are trying to enter or have entered this Promotion by using more than one phone number or if we know or suspect you are using variations of your name, we reserve the right to disqualify any relevant entry(ies) and exclude you from this Promotion and also permanently exclude you from entering any of our Promotions.

7. Within 14 days of the closing time of the Promotion, all eligible entries will be entered into a draw. One correct entry will be selected at random and the winning entrant will be contacted by one of our representatives via email OR telephone on the telephone number on which you entered. If such winner does not respond within 7 days of being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner by another random draw. That subsequent winner must respond to the notification email within 7 days of the date on which they are notified, or they will also forfeit the prize. 

8.    We and the prize provider may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your and any applicable third party’s (for example a guest/travel companion) association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion; subject always to our Privacy Policy and all applicable laws.

9.    In relation to winners (and runners up if applicable), you understand that we may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable in connection with the Promotion, unless you object to your and/or your guest’s information being published or made available. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.

10.    This Promotion is not sponsored, endorsed, administered by or associated with Apple. 

Eligibility:

11.    The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry.

12.    Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion. 

13.    Only one name and telephone number may be used by you in relation to this Promotion. The use of multiple names, telephone numbers and/or devices is a breach of our Promotion Terms and Conditions and we reserve the right to disqualify your entry(ies) and you will forfeit your prize should we know or have reason to believe that you attempted to use or did use more than one name, phone number and/or device to enter this Promotion. It is also prohibited for anyone else to enter the Promotion using the same phone number including household members or friends. 

14.    Before transferring any winnings to you we reserve the right to request Photo ID (such as your passport or driving licence) and confirmation that the telephone number you entered on belongs to you and proof of your home address (such as a phone bill with your name, address and telephone number on). You agree and understand that should you win a cash prize you may be required to provide these to verify your eligibility. If you fail to provide the requested information and we are unable to verify your eligibility, we reserve the right to withhold any prize from you.

Prize:

15.    One winning entry will win the following:

i.    £150.00 travel allowance to Peak District
ii.    2 Nights accommodation at the 4* Wildhive Callow Hall for 2 people. Features include: A 60 minute Signature Massage per person, Bike hire, Bathrobes and 100 Acres bath products to enjoy during your stay, 
iii.    Breakfast in the hotel’s restaurant each morning
iv.    Three course dinner at the hotel's restaurant one evening for 2 people
v.    £250 spending money
vi.    Samsung Galaxy Watch 8, GPS - 40mm – Graphite [SM-L320NDAAEUA] 
vii.    Ninja Detect Duo Power Blender Pro TB401UK 1.9 Litre Blender – Black [TB401UK] 

Prize Terms and Conditions:

16.    Your stay is subject to availability at the discretion of NDL Travel and excludes bank holidays, Valentine’s day/weekend and school holiday periods, specifically the Christmas holidays, summer holidays, spring and autumn half terms and Easter in the UK.

17.    Your travel will be in the form of £150.00 travel allowance. Travel allowance, breakfast allowance and spending money will be transferred directly to the winner upon confirmation of full and correct bank details. Transfers can take up to 5 working days.

18.    You will be staying in a 4* hotel, sharing a double room with en-suite bathroom on a room only basis. However, £100.00 breakfast allowance will be provided. If you’d prefer a twin room, we will do what we can to secure this for you, but it cannot be guaranteed. Bike hire is available onsite for free. Pre-booking is essential to ensure availability.

19.    60 minute onsite signature massage is based on 2 adults on one day. Spa treatments are subject to change and availability at the time of booking. Some treatments may not be suitable for people with certain medical conditions and will be substituted for a safe alternative should this be the case.

20.    Your dinner on one evening at The Garden Room restaurant is based on two adults enjoying a three course meal from the a la carte menu. Restaurant reservations are subject to availability at the time of booking. 

21.    All travel prize elements must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.

22.    Should the AO products be unavailable at the time of purchase for the winner, the NDL Group reserves the right to substitute with an alternative of equal or greater value. Specifications are subject to change from the manufacturer without notice.

23.    All products will be delivered within 28 working days from the date that NDL receives confirmation of the delivery address from the winner. NDL will do their best to adhere to these time frames, however due to the ongoing uncertainty with World events, there may be delays with stock availability and deliveries.

24.    We will endeavour to transfer the prize money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion. 

25.    You understand that should you win a prize package that is made up of various elements you are required to redeem all aspects of the prize in order to keep the prize. For example, you will not be able to accept the spending money only. If you are unable to accept the prize awarded in full, we reserve the right to withdraw the entire prize package and select another entrant to play or win as applicable. 

26.    All travel prize elements must be claimed and booked by the prize winner within 1 week from the date of our initial correspondence with them.

27.    Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, travel money is not included within the prize.

28.    The prize is non-transferable and non-refundable.

29.    We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

30.    For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.
 
Data Protection:

31.    Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.

32.    By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data.

33.    You may be asked if you want to opt-in to marketing from us when you enter a Promotion. If you choose to opt-in, we will use your personal data for marketing purposes (see Global's  Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing. 

34.    We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place. 

35.    When you enter a Promotion we will retain your personal data for up to three years for internal purposes and to comply with our regulatory obligations. You may request the erasure of your personal data by emailing privacy@global.com. If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.