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Dentists 'gave patients ultimatum' before sign-up (BBC News)

If what is being alleged in this BBC News article is true then surely some serious disciplinary action should be taken against this practice?

https://www.bbc.co.uk/news/articles/cvgr7j94e2lo

Sadly I suspect more subtle variations on this theme are quite common......


Comments

  • Brie
    Brie Posts: 16,293 Ambassador
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    I wonder how many people walked away without registering due to not being able to afford the "extra".  
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  • fatbelly
    fatbelly Posts: 23,590 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    I have been paying for private treatment for some time as there was no other option.

    I did this on a pay as you go basis.

    I was contacted by the 'practice manager' and told that this was no longer acceptable, and that I must sign up to a Deniplan.

    As I am averse to unnecessary insurance I asked what happen if I declined.

    I was told that I would be removed from their books.

    Reluctantly I signed up and now get called in for two hygienist appts and two checkups per year, which is double my previous pattern. I even had a precautionary x-ray on a recent visit.
  • Toothsmith
    Toothsmith Posts: 10,117 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If what is being alleged in this BBC News article is true then surely some serious disciplinary action should be taken against this practice?

    https://www.bbc.co.uk/news/articles/cvgr7j94e2lo

    Sadly I suspect more subtle variations on this theme are quite common......


    Reading the detail in the article, it sound like the headline is a bit of an exaggeration of what is actually going on - but you are quite right that NHS treatment cannot only be offered if some sort of private add-on is a condition.

    They would be in trouble if that were the case. 
    How to find a dentist.
    1. Get recommendations from friends/family/neighbours/etc.
    2. Once you have a short-list, VISIT the practices - dont just phone. Go on the pretext of getting a Practice Leaflet.
    3. Assess the helpfulness of the staff and the level of the facilities.
    4. Only book initial appointment when you find a place you are happy with.
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