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CCA request - unable to provide but chasing for money
DellyC
Posts: 123 Forumite
Hi,
I sent a cca request to wescott regarding a loan from 2015, the bank then sent a letter (via wescott) to say there is no cca agreement, I then had another letter saying as the loan is so old they can't provide a cca agreement under GDPR and that the loan still stands and I have to pay and as its GDPR the loan remains enforceable. They said in the letter I could refer to ombudsmen, but that I would still have to pay the debt. 2 questions.. Is what they say correct? And I have referred to the ombudsmen but understand as its regarding something from over 10 years ago they may decline to take the complaint, is this correct?
Any advice is appreciated, thank you.
I sent a cca request to wescott regarding a loan from 2015, the bank then sent a letter (via wescott) to say there is no cca agreement, I then had another letter saying as the loan is so old they can't provide a cca agreement under GDPR and that the loan still stands and I have to pay and as its GDPR the loan remains enforceable. They said in the letter I could refer to ombudsmen, but that I would still have to pay the debt. 2 questions.. Is what they say correct? And I have referred to the ombudsmen but understand as its regarding something from over 10 years ago they may decline to take the complaint, is this correct?
Any advice is appreciated, thank you.
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