Ask an Expert - Previous Events

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Ask an Expert is a time‑limited community Q&A where we invite a specialist - such as an energy, mortgage or consumer‑rights expert - to answer questions from MoneySavingExpert Forum members.

We announce the topic, open the Ask an Expert board for questions, then curate common themes so the expert can reply publicly for everyone’s benefit.

Once the window closes, the full Q&A remains on the Forum to read, revisit and share. Important: Responses are practical and impartial, but they’re general guidance, not one‑to‑one advice or regulated financial advice.

All Expert Answers

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Ask an Expert 1: Energy

Experts: Gary Caffell, our Money & Utilities Editor and Andrew Capstick, our Senior Analyst, have racked up a combined total of 16 years at MoneySavingExpert.com. 

The Ask An Expert took place on the dedicated board between 9-11 August 2022. You can take a gander and join in the conversations (but sorry folks – it's not possible to post a new question now the event's over).

A big thank you to everyone who posted.

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Ask an Expert 2: Deals & Shopping

Expert: Oli Townsend - Assistant Deals & Features Editor has been a fixture of MoneySavingExpert.com since 2015. If his face is familiar to you, it may be that you've seen one of the myriad MSE videos he's presented. He's also a veteran of the radio waves, having been interviewed about MoneySaving matters on various national and regional radio stations. In other words, this is someone who knows his stuff.

The Ask An Expert took place on the dedicated board between 17-25 November 2022.

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Ask an Expert 3: Scams

Expert: Katie Watts - Campaigns & Policy Lead

January 2023 saw MSE Forum's third Ask An Expert event, this time themed on scams. Our resident scams guru MSE Katie took on MSE Forumites' questions, including how to tell if a crypto platform is legit and what to do to get your money back if you've been scammed.

The Ask An Expert took place on the dedicated board in January 2023.

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Ask an Expert 4: Travel & Holidays

Expert: Oli Townsend - Assistant Deals & Features Editor has been a fixture of MoneySavingExpert.com since 2015.

Lots of you posted questions and deals expert MSE Oli answered some of them on camera. Read on for holibobs-themed wisdom, including whether or not you should be buying branded sun lotion and waiting last-minute for flight deals.

The Ask An Expert took place on the dedicated board in July 2023.

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Ask an Expert 5: Energy

Experts: Andrew Capstick our Energy & Utilities Editor and Clare Casalis, our Senior Analyst, who boast a combined total of nine years at MoneySavingExpert.com

With the colder weather seeping in, and with energy switching becoming an option again, we decided to revisit energy for the fifth MSE Forum Ask An Expert event. This was a chance for the community to put their questions to MSE Andrew and MSE Clare from the Utilities team.

The Ask An Expert took place in its own corner of the MSE Forum between 26 and 29 September 2023

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