Help on opos issues .. is it a scam 🤔

onedamagedunicorn

Hey 👋  

Im  having issues from OPOS having letters and emails saying i owe money but have never used this company or had anything from them via a credit company 

I've sent 2 x prove it emails and keep getting this back from them ......

Hello

Thank you for your email.

We are contacting you on behalf of one of our clients who have passed us your account to manage on their behalf.

In accordance with the Data Protection Act 2018, we require these details to be confirmed before we can discuss or disclose any information regarding the account:

Full Name

Full Address-including the postcode

Date of Birth

You can see on our website that we are fully authorised and regulated by the Financial Conduct Authority where you will find our reference and be able to locate us on the FCA register. You can also see how we process your personal information under The Fair Processing and Privacy Notices.

If you are uncomfortable confirming these details via email, you can also call us on 0141 428 3990 and our trained agents will be able to assist you further. Otherwise, Im afraid the matter will remain ongoing


Im at the end of my tether , can anyone advise what to do next as I've noticed on this forum any logging in via portal or calling them just makes it worse 🫤🫤

I posted this in the opos thread but was advised to post a new thread for some advice here , apologies im new at this just would love some help 🙏🙏

marcia_

onedamagedunicorn said:

Hey 👋  

Im  having issues from OPOS having letters and emails saying i owe money but have never used this company or had anything from them via a credit company 

I've sent 2 x prove it emails and keep getting this back from them ......

Hello

Thank you for your email.

We are contacting you on behalf of one of our clients who have passed us your account to manage on their behalf.

In accordance with the Data Protection Act 2018, we require these details to be confirmed before we can discuss or disclose any information regarding the account:

Full Name

Full Address-including the postcode

Date of Birth

You can see on our website that we are fully authorised and regulated by the Financial Conduct Authority where you will find our reference and be able to locate us on the FCA register. You can also see how we process your personal information under The Fair Processing and Privacy Notices.

If you are uncomfortable confirming these details via email, you can also call us on 0141 428 3990 and our trained agents will be able to assist you further. Otherwise, Im afraid the matter will remain ongoing


Im at the end of my tether , can anyone advise what to do next as I've noticed on this forum any logging in via portal or calling them just makes it worse 🫤🫤

I posted this in the opos thread but was advised to post a new thread for some advice here , apologies im new at this just would love some help 🙏🙏

 I would not be giving them information they probably don't have, they are on a fishing trip. 

RAS

well until they send the information, they can't prove you owe anything.

Stop contacting them. It's just encouraging them.

onedamagedunicorn

RAS said:

well until they send the information, they can't prove you owe anything.

Stop contacting them. It's just encouraging them.

Many thanks I dont owe any money even from the company they say I owe it too , ita frustrating and appreciate the advice 🙏marcia_ said:

onedamagedunicorn said:

Hey 👋  

Im  having issues from OPOS having letters and emails saying i owe money but have never used this company or had anything from them via a credit company 

I've sent 2 x prove it emails and keep getting this back from them ......

Hello

Thank you for your email.

We are contacting you on behalf of one of our clients who have passed us your account to manage on their behalf.

In accordance with the Data Protection Act 2018, we require these details to be confirmed before we can discuss or disclose any information regarding the account:

Full Name

Full Address-including the postcode

Date of Birth

You can see on our website that we are fully authorised and regulated by the Financial Conduct Authority where you will find our reference and be able to locate us on the FCA register. You can also see how we process your personal information under The Fair Processing and Privacy Notices.

If you are uncomfortable confirming these details via email, you can also call us on 0141 428 3990 and our trained agents will be able to assist you further. Otherwise, Im afraid the matter will remain ongoing


Im at the end of my tether , can anyone advise what to do next as I've noticed on this forum any logging in via portal or calling them just makes it worse 🫤🫤

I posted this in the opos thread but was advised to post a new thread for some advice here , apologies im new at this just would love some help 🙏🙏

 I would not be giving them information they probably don't have, they are on a fishing trip. 

Many thanks much appreciated 🙏

sourcrates

Its called a "prove-it letter" for good reason.

An email could potentially come from anyone, a letter, once its entered the postal system, is legally deemed to be from the sender, which is why we advise sending a letter, and not an email, in response to debt collection companies fishing expeditions.

Its important to do things in the correct manner, especially where debt is concerned.