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Yours magazine comp

Hi
I had a letter in the post to say I won some tickets and to phone them, which I did. And the lady said I would hear the next day. But nothing has come through to my emails. 

Has anyone else had the same problem? And what did you do if you have. 
s. X2 tickets for Itunes festival in London, Wagamamma's cookbook, Girls Aloud ticket bundle, Herbal essence dazzling shine range. Slumberdown bedding, Free Cadburys chocolate bar, Jellybeans, Bioderma Cleanser, X2 Susan Boyle tickets,X3 Cushelle koala's, The hut bluetooth speaker Headphones, Henry V open air theatre tickets,playdoh set,£500
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