Joint mortgage agreed in principle, but an old pay day loan from 2018 has appeared on my file?

mcmac92

So me and the Mrs have had a joint mortgage agreed in principle on a £370k house with a deposit of around £135k.

We have had our mortgage approved in principle through a broker and through RBS. 

I had some pay day loan history back in 2016-2018. This should be off my file, but one company, The Money Platform, have for some reason updated my file as my loan being settled in November 2024. On my credit report with TransUnion and Equifax, it shows as the loan being taken on 13/02/2018, and being ended on 14/11/2024. I paid back the loan in full back in 2018. Clearscore also had a "last update" on April 2025 for this loan. The money platform have acknowledged their error and have said they will remove it from my file as they can see it was settled in 2018, so it will drop off my record as it was 7 years ago. However this will take 3-5 weeks to happen and my mortgage appointment is on Monday. I've filed a dispute with TransUnion to get this incorrect information removed also.

My credit record since this has had no problems, I've a high score, low debt, no missed payments. The Mrs has blemish free record.

Mortgage has been approved in principle with the broker but is this incorrect information going to harm the application and stop it being accepted? Worried as the incorrect settled is within the last 12 months.

Any advice appreciated, thanks.

ACG

When you say settled, do you mean it shows the account being run fine but paid off last year or that it was in default and settled last year? 

I doubt this will be a deal breaker either way given the LTV. However, if it is a problem, if the broker is experienced they will know how to get around 

mcmac92

ACG said:

When you say settled, do you mean it shows the account being run fine but paid off last year or that it was in default and settled last year? 

I doubt this will be a deal breaker either way given the LTV. However, if it is a problem, if the broker is experienced they will know how to get around 

Details on TransUnion and Equifax says it started in February 2018 and ended in November 2024, and last updated in April 2025, it's all very strange. It was fully paid off in 2018.

The only account payment history on TransUnion etc is 2025, nothing from 2018-2024. In 2025 payment history, the only mark is April 2025 where it says no data received. The account status through Credit Karma who used TransUnion says "Paid and Closed".

ACG

Dont worry about it then. It might have been a small problem if it was a default. But unless a lender has criteria of no pay day loans in the last 12 months (I dont think many high street leners do) you should be fine.